pre 2 godina
Ako želite da diskutujete bilo šta vezano za N1 Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
pre 2 godina
Zdravo,
Imam problema sa N1 kazinom. Odbili su da isplate ili su izbrisali moj dobitak. Pozadina, dobio bonus/cashback i igrao sa njim i takođe osvojio 2000 eura. Međutim, pošto je moja opklada bila veća od 5 eura prilikom igranja i to vjerovatno nije dozvoljeno, sve je obrisano i moj račun je za sada deaktiviran. Samo bonus od 150 eura nazad i moj račun je otključan. Zašto je uopće moguće kladiti se više? Takođe nije lako znati kada se bonus briše kada pobedite. Oprostite, ali to je još jedna praksa u kojoj apsolutno ne mogu razumjeti dobru ocjenu ovdje.
Automatski prevedeno:
pre 2 godina
It’s usually in their terms and conditions under bonuses and will state if you wager above the amount stipulated winnings gained will be voided. One of the casinos I use has a x30 wagering on bonuses with a max bet of €2 which is far to low to want to take it.
pre 2 godina
Zdravo,
Imam problema sa N1 kazinom. Odbili su da isplate ili su izbrisali moj dobitak. Pozadina, dobio bonus/cashback i igrao sa njim i takođe osvojio 2000 eura. Međutim, pošto je moja opklada bila veća od 5 eura prilikom igranja i to vjerovatno nije dozvoljeno, sve je obrisano i moj račun je za sada deaktiviran. Samo bonus od 150 eura nazad i moj račun je otključan. Zašto je uopće moguće kladiti se više? Takođe nije lako znati kada se bonus briše kada pobedite. Oprostite, ali to je još jedna praksa u kojoj apsolutno ne mogu razumjeti dobru ocjenu ovdje.
Automatski prevedeno:
pre 2 godina
Hello,
in the ideal world, you won't be allowed to place such a bet when playing with the bonus.
Let's say that even some warning just before you trigger the spin would be great.
Now you see that is up to the player to read all terms and conditions carefully and stick to these.
You can also ask the support/live chat about the wagering progress, sometimes you can see some kind of a progress bar in your account.
What reason did their support give you I wonder?
They should explain this bonus conditions violation to you:
Ažurirano od strane autora pre 2 godina
pre 1 godinu
Dobro veče imam problem sa podizanjem novca ovde i 4 dana mi ne dozvoljava da podignem, svaki dan im šaljem poruku i kažu sačekajte da odgovorimo, neprihvatljivo..
Automatski prevedeno:
1
pre 1 godinu
Hello,
may I know whether you already passed the verification, please? Because if not, that would explain the delay.
Or maybe you are waiting for the document approval? Please let me know what is happening.
Thank you.
pre 1 godinu
Da, identifikacija je obavljena normalno
Automatski prevedeno:
1
pre 1 godinu
That's good. I just hope that this is not another issue with a payment provider like we can see in ther casinos.
What payment option did you opt for? 🤔
pre 1 godinu
Zdravo, želim da pitam da li je još neko igrao i da vidim da li sam izgubio novac.
Otvorio sam račun u N1 kazinu pre pet dana i stavio sam karticu od 25 evra i oni su mi dali i to, ali bonus od 25 dok sam igrao osvojio sam dve i po hiljade evra i rekli su mi da moram da igram na 1750 evra posle svega igrao sam i otišao da se povučem onda je počelo da nije urađeno kako treba identifikacija i pošalji nam jedan papir a pošalji nam drugi i sve sam im poslao jednog u servis ona mi je rekla da je u redu povlačenje sam napravio povlačenje koje su otkazivali na kraju rekli su da će zatvoriti moj nalog i povući ručno i od tada se ne čujem od njih ne šalju mi e-mailove i ne znam šta će biti, da li je neko imao isti problem ranije? Da li je dobio svoj novac?
Automatski prevedeno:
1
pre 1 godinu
Hello,
to me, it seems that the casino is not the best one in supporting players.
If I may guess, I'd say that the bonus issue was related to the unfinished wagering, right? But it seems that you completed the wagering after that because the verification was triggered and it usually occurs after the withdrawal request was submitted.
So for now, I'd say that the verification was done, but the casino may have an issue with the payment itself, probably a technical one, if they asked you to submit a new one manually.
What I do not exactly understand is the account closure, has the casino explained why your account needs to be closed? If they did, please share the information.
Anyway, can you still access your account?
I must say that according to our review, the casino is good in general, but very unfair conditions are applied, check it out here.
And what I found in your complaint makes me think whether the bonus you took limited your withdrawable balance. Was a withdrawal limit applied to it by chance?
pre 1 godinu
Povukao sam 500 evra od 2700. Nemam limit za podizanje, nisu mi ni rekli za limit. Stavio sam iznos za podizanje koji sam stavio ovako da bih podigao iznos na početku. Ne mogu da pristupim svom nalogu i rekli su da će ga otvoriti kada se povuku.
Kada sam ih pitao da ne znaju, rekli su da imaju posla i to je u redu.
Automatski prevedeno:
1
pre 1 godinu
Hello there,
not sure if I get it correctly, but is your account under verification now? If so, it would explain why it is blocked.
Some casinos chose to block the account in order to get it verified, I guess it is better because players don't play away their balance while waiting for the withdrawal.
So, if this is the case, try to cooperate and get the account verified first.
If I'm wrong, please explain further.
pre 1 godinu
Račun je verifikovan.
Zatvorili su mi je da ručno izvršim povlačenje.
Automatski prevedeno:
1
pre 1 godinu
So are they going to send the whole amount manually or just the 500 euros that you initially requested?
pre 1 godinu
Logično, posle 500, otvoriće mi račun sa 2200 na njemu.
Automatski prevedeno:
1
pre 1 godinu
Okey and then you can ask for 500 more and they'll close the account again? I kind of don't understand why you're account is closed now, especially when it's already verified.
pre 1 godinu
Ne znam. Rečeno mi je da je račun verifikovan.
Automatski prevedeno:
pre 1 godinu
Let's now see how the first manually done withdrawal will be handled. Anyway, I'd ask the casino whether you should expect such complications every time you submit the withdrawal.
Would be good to have some clues, I guess.
This is a big, well-known casino I'd say that maybe they have some technical issues with the payment provider lots of casinos do, so it would make sense to send the money manually, though why the account needs to be blocked is beyond me.
pre 1 godinu
Sve je u redu, kasnio sam ali sam dobio
Automatski prevedeno:
1
pre 1 godinu
That is great news, indeed. 🙂
Are you staying with N1, or feel like exploring new casinos horizons?
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