Takođe bih želeo da dodam da želite da dobijete odgovor od nas u kratkom roku i to važi bez obzira na vaš stav, uvek smo odgovarali na svako pitanje što je brže moguće, ali već godinu dana čekamo da promenite barem logo Nove godine po elementarnim pitanjima, ali do sada bezuspešno.
Vaš menadžer za žalbe je doneo odluku protiv nas jer je naš menadžer koji je bio odgovoran za ovu žalbu bio na odmoru i kasnio je dva dana sa odgovorom, a takođe ste dobili i imejl o tome, ali menadžer to nije uzeo u obzir, nažalost, ovo je dvostruki standard sa vaše strane!
I would also like to add that you want to receive a response from us in a short time and this is true regardless of your attitude, we have always responded to any issue as quickly as possible, but we have been waiting for you for a year to change at least the New Year logo on elementary issues, but so far to no avail.
Your complaints manager made a decision against us because our manager who was responsible for this complaint was on vacation and was two days late in responding, and you also received an email about this, but the manager did not take it into account, unfortunately this is a double standard on your part!
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