ForumKazinaOlympia Casino - opšta diskusija

Olympia Casino - opšta diskusija (strana 2)

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Radka
pre 1 godinu

upravo sam ponovo razgovarao sa četom. ne možete mi reći zašto transfer ne radi. trebalo da uloži žalbu. Ne mogu da popunim polje za opis. uvek nestaje nakon unosa.

Automatski prevedeno:
franztheuerw
pre 1 godinu

Meaning that you can't opt for Olympia Casino while submitting the complaint? 🤔

Could you please make a screenshot?

Ažurirano od strane autora pre 1 godinu
Radka
pre 1 godinu

file olimpijski kazino radi. samo u polju gde treba da opišem primedbu moj tekst ponovo odmah nestaje.

Ažurirano od strane autora pre 1 godinu
Automatski prevedeno:
franztheuerw
pre 1 godinu

Ok, I understand now - thank you.

I feel that we had a similar issue while the player was using the browser feature "translate" it may look like this:

file

Can you check your browser and turn that off while submitting the complaint, please?

Alternatively, if the problem persists I feel that a video caption would be better to find out the issue, because I'll reach our developer team.

Kindly let me know 🙏

Radka
pre 1 godinu

hvala, da, to je bila greška prevodioca. ponovo se oglasio juče u ćaskanju i rekli su mi da su problemi rešeni i da isplata sada može da se izvrši. praktikovano je juče. Sačekaću petak sa žalbom, hvala


Automatski prevedeno:
franztheuerw
pre 1 godinu

Hello,

one small issue solved good 🙂... now to the withdrawal, my fingers are crossed and will wait till tomorrow with further comment 🤞🌟


Radka
pre 1 godinu

zdravo, novac je juče bio na računu. Olimpija se ponovo izvinila u imejlu zbog neprijatnosti. sve je u redu. Srdačan pozdrav

Automatski prevedeno:
franztheuerw
pre 1 godinu

Hello,

could be smoother, but as long the casino is capable of solving the problem and apologizing kindly. I would not say it is so bad. Thank you for the good news! 🙂

pre 1 godinu

Registered here few days ago to give a try... so far i never seen anything like this, C$450 to play wager completed C$488.

Most Casinos claim they have nothing to do with RTP...

this one is around 0,1 % return LOL,

Playing slots of course!

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Boss78
pre 1 godinu

Well, I'd say it makes sense, considering this example:

https://casino.guru/how-slot-machines-work-math

If a game RTP is 96%, it means that if you start with $1,000,000,000 and then play 1,000,000,000 rounds at $1 each, then you should end up with approximately $960,000,000 dollars.

Maybe I just didn't catch your meaning, care to elaborate?


Radka
pre 1 godinu

Dear Radka,

If I played 450$ with 1$ bet and during this time I won only 33$ the RTP can not be at 96%

If you want I can send it to you screenshot...I do not want to post here because of sensitive info.


For example:

You play 450$ you should be able to wager this amount at least 5 times in most Casinos of course It is very hard to reach an average Casinos requirement of 35X and +

but this one I played almost all 450 dead spins except that little win of 33$ which makes RTP 0.1 %

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Boss78
pre 1 godinu

Believe me that I understand your approach, still, the RTP should not be counted on such a low number of bets.

RTP is not calculated on each deposit - it needs at least several thousand spins under such conditions. I really think you should read the guide.



pre 1 godinu

Hi

Olympia Casino have paid me out 3 times and nothing has ever landed in my account.

When I log on to the site now it asks if you are accessing this site outside of Australia.If you are honest you click Yes it then takes you to a site that isn’t found an you can’t access. If you click no it allows you to log in, this then puts you in a Play at your own risk which has resulted in my bank contacting me saying 3 of the Companies they use to deduct funds from my bank are Fraudulent Companies and have access to enter my bank account without verification. I have tried to contact the VIP support but they just don’t listen and make excuses. I have been tricked into thinking they are legit but are Fraudulent.

Cor11183
pre 1 godinu

Hello there.

Hapilly you managed to find this website and submitted the complaint. I believe this is the best you could do. Just give the team some time to investigate the matter further. I'm eager to see any updates soon myself.

Just t be sure, can you paste the link you used to play? Or alternatively, is it the same one we provide in the review?

https://casino.guru/olympia-casino-review

Radka
pre 1 godinu

Hi

this is the link I have

https://www.olympia.casino/en-AU/

they also told to log on to this link below

https://www.olmpcsn.co/

Post od Cor11183 Izmenjeno od Radka
Razlog: suspicious link - made inactive for safety purposes
Cor11183
pre 1 godinu

Hi!

Uhm, I'm confused - I tried the second link and was redirected to the landing page of some Wolf tournament. Yes, the explanation containing access outside of Australia was there, even though I used VPN set to Australia.

Would be good to mention it directly in the complaint. Honestly, I don't know why do I need to confirm the location while accessing the site from the allowed country, furthermore, which own risk should I be aware of ?!

So I asked someone from the data/complaint team, will update you as soon as I find some clues.

Anyway - where did you get the second link? I'd say it's quite suspicious with the missing letters in the casino's name.


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Radka
pre 1 godinu

Hi

The second link is the one the VIP support sent me to use as the other link when I declined I was accessing the site within Australia. I questioned this with the support and they told me to use the second link

Cor11183
pre 1 godinu

Hi, and thanks!

From which country did you access the site back then? More precisely, which country did you put into the registration form? I'm trying to put the pieces together.

I don't intend to interrogate you 🙂.

pre 1 godinu

Always Australia and I put Australia in the registration and they approved my account

Cor11183
pre 1 godinu

Ok. I checked the complaint, and I think it would be good to copy all your posts written on the forum because the complaint is missing many details we're discussing. Like the other link you were given, the registration country you used, and so on...

If I may, start with this one and move to the last one. I believe the copy/past would be sufficient.

I'm sure it will help Petronela understand your issue better - this link leads to the complaint.

Can you do that, please?



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