Zdravo, to se može desiti zato što mnogi kazina dozvoljavaju igračima da podižu manje iznose bez potpune provere ličnosti (KYC). Međutim, kada iznos koji želite da podignete dostigne određeni prag, možda ćete morati da prođete dodatne provere.
Ili kazino samo treba da se uveri da ste to i dalje vi. Razumem da može biti veoma stresno i verujem da bi kazino trebalo da vas vodi kroz to i da vam u potpunosti objasni situaciju.
Da li sam dobro razumeo da čekate već tri dana da prođete proveru selfija? Nadam se da će kazino uskoro pružiti ažuriranje, a ja ću biti tu za vas.
Hello, it may happen because many casinos allow players to withdraw smaller amounts without full-scale KYC. Once the amount you aim to withdraw hits a certain threshold, however, you may need to pass additional checks.
Or the casino just needs to be sure it is still you. I understand it might be very stressful, and I believe the casino should guide you through that and fully explain the situation to you.
Did I understand correctly that you have been waiting three days to pass the selfie check? Hopefully, the casino will provide an update soon, and I will be here for you.
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