Zdravo! Može li me neko uputiti da znam kako da zatražim promenu naloga e-pošte u 1vin? Registrovao sam nalog na Hotmail-u i ne mogu da podignem novac... Konsultovao sam kazino pomoć i rekli su mi da pređem na Gmail nalog. Tražio sam promenu, ali mi nisu odgovorili...
Hi, since we are not a casino, I can't tell you exactly how you should do it. Even though you wrote that you contacted the casino, I think they will be the best ones to advise you. So you still haven't received a reply from the casino as part of your email change ? I believe it is a pretty simple task, which should not be a problem for them.
If I may ask, has your withdrawal problem persisted any longer ? Did the casino tell you what is the reason why you have to change your email to withdraw money ?
I hope one of the players will be able to help you if your problem still persists, or the casino will reply and help you.
Could you let us know how your situation is developing ?
Zdravo!
Još uvek nemam promenu, danas sam ponovo poslao šta su tražili i komentarisali su da će se pozabaviti...
Prvi argument koji su mi dali je da njihova platforma nije kompatibilna sa Hotmail-om, nešto što me ostavlja da se pitam, jer ako nije kompatibilna, kako su dozvolili registraciju...
Danas je pomoćnik bio ljubazniji i empatičniji, prokomentarisao sam da će mom zahtevu dati visok prioritet za protekle dane i da će promena ostati za nekoliko sati... To je bilo jutros, pa ću biti gledajući.
I understand. However, just like you, I also find it strange that when registering, the email was problem-free and later on when withdrawing it is different.
Anyway, I'm glad that the casino is finally cooperating with you and will try to solve your situation. I also think that they don't have to lose a player because of such a triviality.
Since your case is a high priority, I hope it will be handled soon. If it does, don't hesitate to let us know. 🙂
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