Rich Palms Casino - opšta diskusija

I have made an account in this casino, wagered the bonus, deposited and sent my doccuments for verification porpuses on October 10th. On October 29th it was approved. They made my wire transfer on December 9th but still haven't reached my account. They said that I should call my bank, I did and my bank said that the transfer never made it here, that it must be blocked and the Rich Palms should talk to their bank. I passed this information to Rich Palms that asked me to send an email to the financial department with screenshots proving that I haven't receive anything. I mean!!!! Horrible! Why don't they just talk to their bank since it's there problem? Very unprofissional, very slow.

Thank you for your user review as well as for your complaint. Our team will look into it. Casino earned a very good reputation, so I'd assume there is a good chance they will cooperate in goodwill.

i cant redeem my new player bonus

Hello, have you met all the requirements, please?

If yes, please contact their live chat and let us know how it went.

I cannot make the first deposit with rich palms.

What should I do?

I'm trying to send money with Bitcoin, but I don't know because I need a nickname and address.

richpalmsで初回入金ができません。

どうしたら良いでしょうか？

ビットコインで送金しようとしているのですがニックネームとアドレスが必要でわかりません。

Hello,

have you already registered I wonder? If so, I'd ask their live chat. Most importantly, do you have an exchange wallet? You have to enter its address to proceed

This article should cover the basics.

Let me know if you managed to deposit successfully.

Rich palms no longer accepts credit cards. They only accept crypto currencies.

In general or for the players from the US only?

Feel free to use the "update us" feature, please 🙂

Yea, they literary force you to use Crypto. but only when try to deposit 🙂

Hi, so as far as withdrawals are concerned, it doesn't apply there ? Of course, it is usually recommended to withdraw in the same way as it was deposited, so it would make sense. 

If you have played in a casino and can I ask what your experience has been ? Have you had a chance to withdraw ? 

Is that real

What do you mean by what you write? Can you elaborate a little? 🙂

Have provided my documents have been approved but they are showing it was claimed 5 days later than when I did claim because they thought my aba number wasn't valid when in fact it is then when I request to be paid thru my digital wallet with cash app they can't send to that wallet but can receive from it excuse after excuse will be contacting fairshake.com

Hi, do you have a problem with the withdrawal according to what I said ? Did you try to tell them how it is possible that the number is not valid if you have already deposited in the casino ? Did you try to ask if it would be possible to use some alternative to withdraw ? How long does your situation last ? 

Please let me know and we will see what can be done.

2nd withdrawal from Rich Palms. it truly seemed like eternity but it was 9 days to receive the bitcoin payment.

so 9 days. satisfied with Rich Palms overall. they have a good player comp program.

what was impressive this round was that i believe i deposited with debit or credit card. then cashed out in bitcoin. and they approved it. see my comments shortly on diamond reels and island reels on that issue. but yea i believe my 1st withdrawal at rich palms took the same time.

oh and 1 other important thing about rich palms. when you have a payout pending, you can still redeem their bonuses and deposit , as if no payout pending. smart for them to do that. i feel their withdrawals take too long. excellent bonuses

Hi and thanks for your description of your experience. I can see that the casino won't be the fastest when it comes to withdrawals, but I always say that as long as the money always comes and you don't have a problem waiting a week, it's not a bad thing. It's also nice that you managed to withdraw using a different method than the one you used to deposit because not everywhere has this benefit. 

As for bonuses, do you like to play with them often ? Which conditions they have ? 🙂

their bonuses are probably the best because the minimum deposits only $25 and most of them are no Max cash out and the biggest kicker is they don’t tax you on your free spins you can win 100 or $200 for say on your free spins and your wager won’t change. my favorite bonuses were the wild T-Rex, Vegas, Lux, and sometimes their daily bonus of the day was pretty good. Unfortunately. oh, let me just add real quick that it was extremely difficult for me to win a payout. I don’t know why but it a whole bunch of deposits that I still feel that we’re all worth it well anyway, so that kind of means the place with the best bonuses might be harder to win, but I noticed that after my second payout, my account is no longer offered the normal coupons that have no max cash out. so they banned me on that level. even though I may have surpassed them in win to loss ratio. I feel that was pretty unfair because I literally deposited like 50 times and with the stroke of a pen just turned the whole table against me and it immediately has taken a huge effect in their favor yesterday when I was playing I hit big on suite 16, bypassing the max cash out by hundreds of dollars and with still a couple thousand wager to go. It is super super hard to have them land on each other equally so you find yourself trying to lose on purpose because I don’t want cash out a payout that’s over the max cash out and risk them deny the withdrawal and to start all over. this is one of the evidence pieces of why online gambling is so insanely better than land because you can’t even lose on purpose easily. Your balance will just end up getting bigger at times. and that’s just pressing the button over and over and over trying to lose it won’t let you especially a lot of these new games. In fact the games fight back that behavior so much to the point it’s almost become a technique of mine to use once in a while act like I’m trying to lose and have the game fight me back and hit. lol anyways I learned from these mistakes that I made of course I definitely made one, Because I ended up losing on purpose a little too much to where I’m fighting back to get to the max and this would end up costing me the whole ticket I lost didn’t get anything. I got the short end of every stick yesterday at Rich Palms the coupon said if you deposited 50 you get the free spins and it didn’t have a Max cash out on the coupon it didn’t and whenever their coupons don’t say anything about Max Cash out that means there is not one, when I deposited I selected the $50 button so I would get the free spins not knowing it would be a huge variable in increasing my max cash out which is they would claim is x20. so I noticed that my account didn’t have any of the normal coupons anymore and I found one coupon that appeared to have a unlimited cash out and I use that and when I did it, it only charged me 40. and then when I hit on the game I contacted them to confirm the max cash out and they said there was indeed a Max cash cash out and if they would’ve charged me correctly, it probably would’ve helped the whole lot. It would’ve been 1000 and I hit for 1400 on the game with a two dollar bet. I feel like the coupon was misleading at best, of course I wouldn’t deposit 40 knowing that 10 more dollars gets you the free spins tax-free, and I feel like their loyalty has shown a huge fracture because all those times I was depositing they had no problem with me, redeeming their normal bonuses, and losing and losing and then I win, and now they gone a lot of those deposits were investments into them into their system, so it’s almost like it was just a lure cause the second I win it was going to be pulled away. I don’t blame them for their actions and business decisions, but I feel like these things should also be in the terms and conditions like what they’re gonna do after I win or the amount that you win & what your investing into. you get better and better building a foundation on these specific bonuses. thanks for inquiring. i’m soooo ready to write my review of Brango now. stay tuned

I haven't read such a long post for a long time and I'm a bit disappointed that it's slowly becoming a general rule that if a player wins a bigger amount on a bonus, the casino decides not to offer it to him. I think that they don't keep too many loyal ones this way, when they also have a program where you get points for deposits as well. 

Anyway, for someone new, bonuses with no max cashout are, in my opinion, great fun and when you manage to win it's all the more enjoyable. If I found out that after a win this situation would occur, I probably wouldn't deposit anymore. Or if I did, only smaller amounts. 

As for your next review, we are looking forward to it and I hope it will be as informative as the previous ones. Good luck. ☘️👍

Hi , i am attempting my first withdraw but when i try to withdraw the $2000 max withdrawal , it says please stick to the $500 daily global limit.

I saw in reviews before i joined that players were able to withdraw $2000, not sure why this is happening has this happened to anyone else ?