We were waiting until today with the rating adjustments. The casino was aware of the deadline. The current rating reflects all unresolved complaints (of course, most of them are related to the delayed pending withdrawals).
The question is if they're really delayed. The whole thing sounds like a scam to me 😕
Nadam se da ga nećeš ponovo prilagoditi čim treba da platiš i karte su rešene, jer bi to trebalo da radi neprekidno pre nego što se rejting ponovo poveća
Da, činjenica da postoji samo jedna opcija plaćanja je veoma upitna!
Da, nažalost.
Ali to smo već spomenuli pre 4-5 meseci.
Nažalost, vrlo malo njih čita ovde pre nego što se tamo registruje 😔
Nažalost, tako funkcioniše ovaj svet.
Mnogo novca može kupiti i slobodu.
Mito ovde mito tamo i vidi sve je divno 😂😜
100% vremena otvaraju nova kazina jer novac ima bolji ukus od bilo čega drugog.
Tako da se i ja moram uključiti u ovu klovnovsku priču. On piše "Bianca" iz Scatterhall-a, poslato mi je danas, a zatim zatvara razgovor. Pa sam se vratio u podršku i pogledao ponovo "Bjanku" i onda sam napisao kako je moguće da mi kažu da je prebačeno danas, ali još uvek čekam i mogu da otkažem uplatu? Zatim je vrlo drsko rekla da to ne bi rekla 😀 Srećom, napravio sam snimak ekrana. Posle toga je rečeno da je greška u kucanju 😀 
Kraj priče biće prosleđen po ko zna koji put haha
Casinoguru are just as much to blame here.
They are affiliates so would of taken a cut of your sign up and losses. They mark new casinos as 'fresh' yet somehow justify giving them a rating of above 7. Psychologically they know what that does to a player, it makes us think they must be safe or safe enough.
Sure caisnoguru will phane faux empathy to all of us for a while, even act like they are on our side. But trust me, casinoguru, askgamblers etc etc all know how to spot a flash in the pan casino or casino in trouble and they do nothing to warn players.
I wonder if players notice the only way casinos get blacklisted or give 0 ratings across most of these affiliate sites, always comes with the footnote 'unethical practises towards affiliates'. Casinoguru knew who was behind this casino, theyve known pocketplay was in trouble also, theyve known other casinos in the past (mostly russian pop ups).
I would encourage players to seek compensation through the courts against Casino Guru, in relation to misrepresentation under EU consumer law (e.g you buy a car from a second hand dealer, the car has not been vetted and you have an accident. The dealer is liable, not the manufacturer.)
I am taking out a court claim against casinoguru myself for their negligence regarding pocketplay.
izjava nema smisla....
Mislim, ako sam prodavac automobila i ponudim novi Porše za 20.000 evra, onda bih mogao da budem i najbolji prodavac zbog potražnje. Ako ne isporučim, najbolja ponuda je beskorisna. a to je slučaj upravo ovde!
da li sve treba loše oceniti jer se ljudi žale?
Mislim, onda se samo konkurencija tumara ovde i omalovažava svaki kazino...
Vaša izjava ima mnogo manje smisla jer odgovarate bez čitanja.
Hoćeš da mi objasniš nešto ovde ili šta?
Svako ko ume da čita ima jasnu prednost, gospodine internet advokate.
Rekao sam da bi "mogli" biti jedan od najboljih kazina da nisu, što je upravo ono što ste spomenuli, to je sve što je ovde važno (isplata/isporuka) zovite kako želite.
Trebalo bi da čitate pažljivije pre nego što ljudima držite predavanja.
They probably couldn’t be that big of a casino though, since the main thing that sets them apart is the crazy daily bonuses, but that’s clearly not sustainable, otherwise other casinos would be doing it as well. No other casino comes even close to the daily bonuses you see on scatterhall
Withdrawal
Zeus Lightning N.V. Casinos withdrawal time is 1-5 hours maximum. You can expect to get instant payouts. That’s because the online payment system that the casino supports ensures a fraction of second-fund transactions.
Any additional delay might be due to the banking method you have chosen. With eWallets, you can expect to get the payout fasters. With bank transfers and credit/debit card transfers, it can take 3-5 days.
However, before you place your withdrawal request, you need to make sure that you have completed the KYC details and have fulfilled the wagering requirement. Almost all the methods that are available for making deposits are also available for making withdrawals. Cryptocurrency withdrawals are safe and easy.
Kao što sam rekao, radoznao sam da li se to zaista dešava. Brojni stari kazina sa izuzetno lošim ocenama još uvek rade sa ocenom 8,2.....
Untill they fall for the same strategy again, I'd like to add. The same owner or management does not exclusively mean the "strategy" remains the same. There are exclusions, I dare to say.
Once the casino fails to pay out players, however, the rating goes down per every single submitted complaint.
I know it doesn't sound enough, but what else can we do? Especially if the licensing authority wouldn't care 🙁.
Nadam se da ga nećeš ponovo prilagoditi čim treba da platiš i karte su rešene, jer bi to trebalo da radi neprekidno pre nego što se rejting ponovo poveća
Don't worry. We use unresolved complaints as leverage in situations casino reaches us and asks for a better rating. You'd be surprised how often it happens, though 🙁
We do not take anything from casinos, instead, the unresolved complaints are offered to be resolved in the first place. When the casino refuses, it's over, until the management comes to ask again.
Da li kazino takođe ne odgovara na vaše pokušaje kontaktiranja? Ili imate kontakt tamo?
Casinoguru are just as much to blame here.
They are affiliates so would of taken a cut of your sign up and losses. They mark new casinos as 'fresh' yet somehow justify giving them a rating of above 7. Psychologically they know what that does to a player, it makes us think they must be safe or safe enough.
Sure caisnoguru will phane faux empathy to all of us for a while, even act like they are on our side. But trust me, casinoguru, askgamblers etc etc all know how to spot a flash in the pan casino or casino in trouble and they do nothing to warn players.
I wonder if players notice the only way casinos get blacklisted or give 0 ratings across most of these affiliate sites, always comes with the footnote 'unethical practises towards affiliates'. Casinoguru knew who was behind this casino, theyve known pocketplay was in trouble also, theyve known other casinos in the past (mostly russian pop ups).
I would encourage players to seek compensation through the courts against Casino Guru, in relation to misrepresentation under EU consumer law (e.g you buy a car from a second hand dealer, the car has not been vetted and you have an accident. The dealer is liable, not the manufacturer.)
I am taking out a court claim against casinoguru myself for their negligence regarding pocketplay.
I empathize with your opinion though it's not based on solid ground.
Untill the casino decides to stop paying we are in the same position as the players. Did you know the casino is going to scam players eventually? Well, if you did, I'd love to know how you managed to know that.
We were trying to resolve the situation and informed the casino their rating will fall, so they should take immediate action. We tried.
Are we to be blamed because new casinos - unproven by time - decide to scam? I said that once, sadly, we aren't seers.
Every time something rises, it's also a kind of challenge - will it work or not? No one knows, the closes guest is a prediction.
It's easy to find a subject for such an accusation, I've seen this many times before. What remains is that no one could know for sure, but every reasonable player who takes time to check user reviews, forums, and open complaints has also a chance to make the decision.
We are not responsible for the casino's approach.
The idea of the lawsuit is quite out of hand. We are not a second car dealer and no one has signed any contract. We do not provide goods for sale. Every player playing in the casino is undergoing a risk, we intend to lower the chance you'd be scammed, but it doesn't mean if you're scammed, we're responsible.
I'm sorry your complaint was unresolved, it happens.
Anyway, did you try contacting the licensing authority as suggested? Did the company care?
You should try to bring the license provider to the court since it is closer to being in direct relation with the casino - they sell the licenses after all.
They probably couldn’t be that big of a casino though, since the main thing that sets them apart is the crazy daily bonuses, but that’s clearly not sustainable, otherwise other casinos would be doing it as well. No other casino comes even close to the daily bonuses you see on scatterhall
We inform about that in the review:
"Casino group revenues (last 4 years): Very small" - red marking 🙁
NIJE MOGAO!!!!
Jer nijedan kazino ne može da raste sa ovim ponudama!
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