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Scibet Casino - opšta diskusija

2.783 pregleda 23 odgovora |
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Ako želite da diskutujete bilo šta vezano za Scibet Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
pre 1 godinu
firsus

Da li je neko relativno brzo primio dobitke od kazina Scibet?

Koliko je vremena trebalo da novac bude na vašem računu?


Minimalni limit za isplatu u banci je 100e.

Izmenjeno
Automatski prevedeno:
painajainen1
pre 1 godinu
usrs

Have you requested a withdrawal, perhaps? How long do you wait for now?

painajainen1
pre 1 godinu
usrs

Hello, according to what I have seen, we don't have much to the casino, so obviously it would require more experience of the players. 

However, how is it with you, how long have you been waiting? Do you withdraw using bank trasnfer?

pre 1 godinu
firsus

Počeo sam da igram na 7.1 i istog dana sam zatražio povlačenje. Stalno su tražili neki novi dokument kako bi potvrdili moj identitet, a ja sam odgovorio tako što sam im dao novi dokument za potvrdu identiteta.

Nakon slanja mnogo različitih dokumenata, nalog je konačno verifikovan i dato izvinjenje zbog neprijatnosti.


Kada pošaljem dokument tamo, on stigne u roku od nekoliko sati, inače uopšte nema odgovora.

Sada čekam da mi odgovore na pitanje, koliko dugo moram da čekam novac?

Veoma sumnjam da će biti odgovora i na novac ću morati da čekam do daleke budućnosti.

Alternativa je, naravno, da smisle nešto zašto ne mogu da budu plaćeni.


Samo čekam ovde ............... već je prošlo dobrih par dana

Automatski prevedeno:
painajainen1
pre 1 godinu
usrs

Well, if the verification is done now, hopefully soon you will receive the money. Surely keep us informed about it, so also others have an idea about how this casino works.

If you feel, though, that you need our help, please let us know. We'll be here.

pre 1 godinu
firsus

U redu.

Poslao sam im upit o tome koliko dugo moram da čekam da dobijem svoje dobitke od kockanja na svoj bankovni račun.

Odgovor je bio dugačak niz o tome koliko će vremena trebati da novac stigne do mene i objavili su da su ga sada uplatili.

Novac nisam morao dugo da čekam, bio je na računu skoro odmah, a ne posle nekoliko dana kašnjenja.

Međutim, bio sam toliko razočaran incidentom da ne bih ponovo otišao tamo da igram čak i da je to poslednje mesto na svetu za igru.


Hvala vam na podršci i ohrabrenju.

Automatski prevedeno:
painajainen1
pre 1 godinu
usrs

Well, I'm glad that you got the money.

Now, if you wish, you can move somewhere better for you. Right?

pre 1 godinu
firsus

Da, naravno.

Ima ih na tone na mreži, a novi se pojavljuju kao pečurke.

Verujem da tamo ima sjajnih mesta za igru.

Automatski prevedeno:
painajainen1
pre 1 godinu
usrs

I'm glad that you feel this way.

I hope our reviews will help you in finding some good ones.

pre 9 meseci
usrs

The withdrawal time is insane - I have a €25,000 balance, and they take 7 days just to approve each withdrawal before I can even request the next one. That means it’ll take 25 weeks for me to receive all my winnings. They refuse to speed it up. Is there anything I can do about this?

axed
pre 9 meseci
usrs

Hi, while I understand that players don't really want to wait that long to withdraw, as long as they act according to what is written in the Terms, it's okay. Do they respect the limit they have or is there a problem? I mean if you can always withdraw a certain amount and you always get it. How many withdrawals have been made? 

If the casino doesn't want to increase the limit or speed up the whole process and everything is as I said according to the terms, there is not much to do. You'll just have to be patient.

But feel free to describe it to me.

Jaro
pre 9 meseci
usrs

I have emailed support multiple times, and they state that withdrawals usually take up to 3 business days. However, due to increased workflow - which has been ongoing throughout the entire time I’ve been withdrawing - my withdrawals consistently take 5 business days to process. This effectively limits me to withdrawing €1,000 per week, or €4,000 per month, even though the stated monthly withdrawal limit is €7,000.

I currently have a balance of €25,000, which means it would take 25 weeks to withdraw the full amount at the current pace. If the €7,000 monthly limit were actually achievable, it would take only 14 weeks.

Because each withdrawal takes 5 business days (or 7 calendar days), I am unable to reach the full €7,000 monthly limit. I have asked if the processing time could be sped up so I can take full advantage of the monthly limit, but I haven’t received a response yet - only the following message:

"We would like to inform you that even though usually similar cases take up to 3 working days, you might experience some delays due to increased workflow at the current point."

axed
pre 9 meseci
usrs

Hmm, I am thinking whether in such a case it would be appropriate to file a complaint with us but I am not sure. The fact that they can't keep up is not your problem and if you have a limit of 7k then you should be able to get 7k out in that month.

But if the casino can't make that kind of delay and it takes a bit longer, then there's probably not much you can do. 

For example, don't they have a crypto option to withdraw money? That might be faster.

pre 7 meseci
firsus

Moro,


Mislio sam da bih trebalo da pišem o ovom kazinu ovde, iako je malo verovatno da će biti od pomoći.


Prošlog novembra sam igrao na tom sajtu i mogao sam da podignem novac nakon KYC verifikacije, što je prošlo glatko. Međutim, nakon 3 dana čekanja, dobio sam poruku da je podizanje otkazano i da je novac vraćen zbog korišćenja VPN-a. file

Međutim, čudna stvar u vezi sa ovom pričom je to što korišćenje VPN-a nije bilo moguće, jer nemam takav program, čak ni na računaru niti u pregledaču. Mnogo puta sam pokušavao da dobijem odgovore putem imejla, ali sam uvek dobijao isti odgovor. file , pa sam podneo žalbu MGA-u u vezi sa tim. Odatle sam dobio odluku da je operater u pravu i da je došlo do kršenja zakona. I dalje mi nije bilo dozvoljeno da vidim njihove dokaze koje su imali protiv mene. Pa, onda sam pokušao da dobijem podatke sesije od njih kako bih mogao sam da vidim IP adrese itd., pa su prvo objavili ove podatke nakon kršenja zakona, a onda je stigla najsmešnija poruka od svih da slučajno nisu sačuvani, jer dotična funkcija još nije bila izmišljena 😀 file

Konačno sam dobio nedostajuće informacije, a zatim sam pitao u čemu je prekršaj kada su vidljive samo dve IP adrese, adresa mog kućnog računara i adresa mog telefona. Odgovor je bio ista poruka kao i pre; žao im je, ali odluka je konačna.


Ono što me najviše muči u celom ovom slučaju je to što mogu ovo da urade bilo kome? Na kraju krajeva, radi se o nekoliko stotina dolara.





Automatski prevedeno:
kyntis
pre 7 meseci
usrs

So, do I understand correctly that you submitted an official complaint with MGA, and their decision said that you really used a VPN, but you do not have any?

That sounds really weird, to tell you the truth. The licensing authority should really investigate the matter well and not make this kind of mistake.

Even if you filed a complaint here, we wouldn't be able to do much because the decision from MGA rises above ours, you know. 🤷‍♀️

pre 4 dana
usrs

Hi,


Over €1,500 was confiscated from me today, citing the following reasons:



Dear (my name)


We would like to inform you that your withdrawal has been cancelled by the payments department and the amount of €1,530.57 has been removed from your balance due to the breach of the following Terms & Conditions:

 

11.1. The following practices in relation to the Services:

a) abuse of bonuses or other promotions (as defined in paragraph 11.4)

 

b) using unfair external factors or influences (commonly known as cheating)

 

c) taking unfair advantage (as defined in paragraph 11.4);

 

d) opening any Duplicate Accounts; and/or

 

e) undertaking fraudulent practice or criminal activity (as defined in paragraph 11.4), constitute "Prohibited Practices" and are not permitted. We will take all reasonable steps to prevent and detect such practices and to identify the relevant players concerned if they do occur.

 

11.2. You agree that you shall not participate in or be connected with any form of Prohibited Practice in connection with your access to or use of the Services.

11.3. If:

 

a) We have reasonable grounds to believe that you have participated in or have been connected with any form of Prohibited Practice (and the basis of our belief shall include the use by us of any fraud, cheating and collusion detection practices which are used in the gambling and gaming industry at the relevant time); or

 

b) You have placed bets and/or played online games with any other online provider of gambling services and are suspected (as a result of such play) of any Prohibited Practice or otherwise improper activity; or

 

c) We become aware that you have "charged back" or denied any of the purchases or deposits that you made to your account; or

 

d) You become bankrupt or suffer analogous proceedings anywhere in the world,

then, (including in connection with any suspension and/or termination of your account) we shall have the right, in respect of your account to withhold the whole or part of the balance and/or recover from the account the amount of any deposits, pay-outs, bonuses or winnings which have been affected by or are in any way attributable to any of the event(s) outlined in this paragraph.

 

11.4. For the purposes of this paragraph 11:

 

a) A "fraudulent practice" means any fraudulent activity engaged in by you or by any person acting on your behalf or in collusion with you, and shall include, without limitation:

fraudulent charge-backs and rake-back activity;

the use by you or any other person who was participating in the same game as you at any time, of a stolen, cloned or otherwise unauthorized credit or debit card, as a source of funds;

the collusion by you with others in order to gain an unfair advantage (including through bonus schemes or similar incentives offered by us);

any attempt to register false or misleading account information;

any actual or attempted act by you which is reasonably deemed by us to be illegal in any applicable jurisdiction, made in bad faith, or intended to defraud us and/or circumvent any contractual or legal restrictions, regardless of whether such act or attempted act actually causes us any damage or harm;

 

b) An "unfair advantage" shall include, without limitation:

the exploitation of a fault, loophole or error in our or any third party's software used by you in connection with the Services (including in respect of any game);

the use of automated players ('bots'), or other 3rd party software or analysis systems; or

the exploitation by you, of an 'Error' as defined in paragraph 18, in any case either to your advantage and/or to the disadvantage of us or other.

 

c) Bonus Abuse includes, but is not limited to:

 

i. breach of terms and conditions of a bonus, free bets or any other promotional offer

 

ii. the opening of multiple accounts to claim multiple bonuses;

 

iii. all bonuses are subject to bonus use limitation based on the bonus engine, and, unless stated otherwise, they shouldn't be used more that 6 times per calendar month; if for any reason a bonus code is used by an individual player over the stated amount, the Company reserves the right to further investigate bonus abusing pattern and deduct bonus winnings plus all 3rd-party charges arising from player's activity (payment fees, providers fees, etc…etc.

 

Lastly, kindly note that your last two deposits of total €150.00 is available on your account. 

 

If you have any questions or require further clarification regarding our terms and policies, please do not hesitate to contact our dedicated support team.

 

 

Kind regards,

Customer Support Team


That text continues for about 3000 characters, so apparently that's all the rules.


I asked him exactly what I broke and where, he just says that the decision is final.


What can I do?

Askon
pre 3 dana
usrs

Hello, let me start with the most important part: You already did a good thing by submitting the complaint. In my opinion, you did not see the casino review right? I'm asking because this casino was given a low safety index thanks to unfair terms used against players and also for withholding players' funds.

https://casino.guru/scibet-casino-review#tab=js-tab-reputation 👈

In my opinion, it sadly fits this situation.

I guess we have to hope for the best.

pre 3 dana
usrs

Thank you for the information Radka.

Unfortunately, I did not see the review or the low safety index before I started playing at Scibet. Had I known about their reputation and unfair terms, I would have avoided the site.


Since the casino has a history of withholding funds, do you recommend that I file an official complaint with the Malta Gaming Authority (MGA) immediately, or should I wait for the outcome of this Casino Guru complaint first?

I appreciate your help in trying to resolve this."

Askon
pre 2 dana
usrs

Good day to you.

I'm sorry to see the casino review is restricted; we try to warn players and the local authorities still consider us some sort of promoters. (Maybe VPN set to another country could help.)

Well, I found two unresolved complaints, which is certainly unconvincing; however, both are quite old. So, submitting the complaint is still an option; I just can't say whether something has changed, but still, every unresolved complaint directly affects the casino score and may help warn the others who are lucky enough to actually see the casino review.

In any case, Malta is certainly the official way; I and my colleagues recommend the official licensing authority when our line of work fails. But it is, of course, your call; no pressure. What suits you the best!

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