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Ive asked Walter in chat for a cool off on my account because of gaming problems...he tried to entice me with free play and flat out refused to do so after 20mins of pleading. unbelievably low class and morals. predatory in nature. In fact im severing contact with all Dama NV related products as a direct result of this interaction. if they had responsible tools at their players fingertips one would not need to pander to chat about it.

Hey, that's definitely not what it should look like if you asked for a cool off period. Did you lose any money because of it?