pre 4 meseci
Ako želite da diskutujete bilo šta vezano za UnlimLuck Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
UnlimLuck Casino - opšta diskusija
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pre 4 meseci
Anybody got experience with this casino and know how the withdrawal /KYC phase works? There’s nowhere to upload documents on their sister site although it looks the exact same and their support email address is Unlimluck.
do they request KYC when your withdrawal goes first in the queue? Do they require KYC every time?
pre 4 meseci
Have you asked the support all these questions?
That is the best way you can find something out, I believe.
pre 4 meseci
Fingers crossed
pre 4 meseci
Just vague "please wait" kind of stuff .
they eventually emailed yesterday about verification so I’ve sent my docs , also cancelled my withdrawal until that’s complete
OdgovoriCitiraj1
pre 4 meseci
Alright, so please let us know how the verification goes.
pre 4 meseci
I will
pre 2 nedelja
Where should I contact them to identify myself?
pre 2 nedelja
Hi, don't they have an email address or live chat where you could contact them?
Are you having any problems with verification?
pre 2 nedelja
The thing is when I started playing i didn't know I have to identify,when I won a little I did withdraw but the money never came to my account,and just after a while I've got the email saying congratulations for your win,but it's say you have to send them documents and that,I do reply to the same email,but I do not have any answer yet,that was like 3 days ago now
pre 1 nedelje
Sure, in almost every casino there comes a moment when you have to verify yourself.
Isn't there an option to upload documents somewhere on the casino website? So you sent them the documents via email. I would try to wait and see if they reply in the next few days. If not, we give casinos 14 days to resolve this process, and if that doesn't work, we'll try to help you.
pre 1 nedelje
So yeah there was a live chat,so I spoke to them twice so see what happens
pre 1 nedelje
Okay, I'll wait for the update.
pre 1 nedelje
They saying it takes 3 days to check it but I'm sure 3 days are gone but... It is what it is
pre 1 nedelje
Well, weekends are usually not included. In any case, sometimes it takes longer. But as long as you are in contact with them, it is definitely a good sign. I told you how much we are giving the casino, and if nothing changes on their part, we will be here to help.
pre 1 nedelje
Yeah I'm not counting the weekends,but yeah will give them couple more days see if anything happens
OdgovoriCitiraj1
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