Valor Casino - opšta diskusija

I've been waiting for hours for them to credit my balance and they still haven't credited it. In fact, despite having good reviews, I'm starting to doubt whether they're a scam or not.

Llevo horas esperando que me acrediten mi saldo y aun no me acreditan, es mas a pesar de tener buenas reseñas estoy empezando a dudar si son o no una estafa

They don't pay

No pagan

Hi, first it would probably be good to know why this is happening. Have you tried asking the casino why you have your withdrawals declined? Was it necessary to send documents to the casino or not? Did you play with the bonus? 

I suppose something must be going on if they basically immediately declined your withdrawals. 

So let me know.

I started winning in a game called aviator, and since I played continuously I won more than I lost, and well, they found that suspicious and they blocked my account, I had to pay 2,000,000 guaranies to have my account unblocked, guaranteeing me that after that I could withdraw the funds, but when it came to withdrawing to bank accounts, they declined after approximately 20m, adding to this, the fact that I managed to claim some of the profit I had from binance pay, the casino records the transaction as completed, however nothing arrived in my wallet, I attach proof of both things. This is based on withdrawal via Binance Pay. This is what I explained mainly about the fine. I couldn't add more images, but in the next comment I'll send proof that the casino told me I could withdraw the funds once I paid the fine. And this about the withdrawal in Binance Pay, emphasizing based on what can be seen in the screenshot, a very slow customer service, it simply takes a long time for the messages to arrive, once they arrive, it takes a long time to respond to you in order to clarify your doubts.

These are the proofs I have, and this is the ValoCasino link: https://valor-games.com

empece a ganar en un juego que se llama aviator, y como jugaba de seguido pues ganaba mas de lo que perdia, y pues se les hizo sospechoso eso y me bloquearon la cuenta, tuve que pagar 2.000.000 de guaranies para que me desbloqueen la cuenta, garantizandome que despues de ello podria retirar los fondos, pero a la hora de retirar por cuentas bancarias, declinaban despues de 20m aproximadaemente, sumandole a esto, el hecho de que logre reclamar algo de la ganancia que tuve por binance pay, en el casino registra como completado la transaccion, sin embargo no me llego nada a mi wallet, adjunto pruevas de ambas cosas.esto es en base al retiro via binance pay. Esto lo que explique principalmente sobre la multa, no pude añadir mas imagenes pero en el siguiente comentario enviare la prueva de que el casino me dijo que puedo retirar los fondos una vez pague dicha multa.y esto sobre el retiro en binance pay, reacalcando en base a como se puede ver en la captura de pantalla, un servicio de atencion al cliente muy lento, simplemente tarda mucho en llegar los mensajes, una vez llegan, tardan mucho en responderte para poder aclararte las dudas

Estas son las pruevas que tengo, y este es el link del ValoCasino: https://valor-games.com

This would be the test mentioned above where they tell me that by paying the fine I can withdraw my earned balance.

Esta seria la prueba mencionada con anterioridad donde me dicen que pagando la multa puedo retirar mi saldo ganado

So, obviously I would file a complaint if you can't withdraw the money anymore and the casino has no reason to. 

You can open it here ⬅️

Describe to our team what happened and they will try to help. 

Further to your situation, according to the last screenshot I saw and translated, I don't see anywhere that the casino said it would pay you the money. They said that if you pay a fine, the security department is supposed to leave you alone and that it's normal to verify your account and that it should come to your balance. But I didn't see anywhere that they said you can withdraw the money after you pay it.

Also, from what I've read, they had some suspicion. Did they do any investigaiton? Because paying to have your account unblocked doesn't seem to me to be a good idea, and I wouldn't put money there before. 

Therefore, I recommend to file a complaint and see what our team would find out.

Are you in?

I'm in, I'll get in touch with your team and explain better.

estoy dentro, me pongo en contacto con su equipo y les explico mejor

I think you have explained it clearly, just not everything is possible exactly as you have interpreted it. 

Anyway, we'll see what the team has to say and I believe it will be possible to help you.

May it turn out well for you and especially fair.🤞

I saw in the review that there is such a feature here.

Hi, do you mean you saw it in the casino itself or where exactly? If that's possible, then probably yes. If you're not sure, I would try asking the casino in the live chat.

Will you try that?

I read the reviews and decided to register. Will there be recommendations or any points that I need to know?

Hi, can you please just for clarifying post me an url address of this casino? 🙂

My advice is to be careful, always read information if you take bonuses or participate in something not only near to bonus but also in Terms and conditions. If you don't understand something you have chat or support so ask them questions.

If you also want you can ask here but the casino should know the best.

May your experience be great. ☘️

I don't think there can be any special afvice here. But I recommend trying a live casino, it causes a lot more emotions!

Is that how you do it? What do you like to play most in a live casino? 😀