ForumKazinaYour experiences with gambling establishments in Malta

Your experiences with gambling establishments in Malta

pre 3 meseci od Ybara
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2721 pregleda 47 odgovora |
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pre 3 meseci

Hello. Casino Guru could not win over Most Bet Mafia regarding my money that they stole of 9675 euros And that Spelmynsighet does not hear from me?



any suggestions?

Ybara
pre 3 meseci

Hello, did you file a complaint with the authority as Peter recommended in your complaint that you had open with us ? Have you received any reply if you tried ? 🤔

pre 3 meseci

filefile

Jaro
pre 3 meseci

Zdravo Jaro nema odgovora, nažalost ovde ekrani file pretnja filefile na 3 sam poslao??

Automatski prevedeno:
Ybara
pre 3 meseci

From the screenshots I saw what you sent, so if you didn't get any reply from the authority, that's a pity. When did you send it ? How long are you waiting for a response ? 

pre 3 meseci

Zdravo Jaro. Poslao sam na ovaj email certria@gaminglicences.com koju sam dobio od vašeg kolege Petra.

Dakle, 2. januara sam poslao prvi mejl i ostale mejlove koje sam postavio 6. januara i bez odgovora???

Automatski prevedeno:
Ybara
pre 3 meseci

Frankly, some players have never received any response. I'm sorry to say that, but Curacao licenses are not what they used to be.

As far as I can say it takes at least a couple of months 🤷‍♂️

pre 3 meseci

Zdravo draga Radka, to je bio najlepši i najiskreniji odgovor koji sam dobio u životu.

Zato verujem i da Mostbet, koji je uzeo novac i koji je ološ, ima 9,5 u svojoj bezbednosnoj oceni.?

Automatski prevedeno:
Ybara
pre 3 meseci

Hi there.

I honestly can't tell whether you make fun of me. 🙂 So, I will take that as a positive response.

Since I was talking about the CURACAO GAMBLING LICENSE PROVIDER, this is hardly a piece of new information.

Anyway, its safety index is fully explained here 👈

Medium-sized casino

based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

Its user feedback is also quite good 👈

I understand you're frustrated because this casino couldn't resolve your complaint; frankly, others have quite different experiences, as it seems. So, unless this casino completely changes its approach toward players, I see your issue as an exception rather than a usual standard, as being said:

"due to conflicting evidence provided to us from both sides we’re not able to help further. "

I'm truly sorry.



pre 3 meseci

Ne znam više ni šta da kažem, sva energija je nestala iz mene.

Većina opklada takođe odbija moje 3 opklade koje imam na crno-belo

Samo tamo je 3000 evra

Automatski prevedeno:
pre 3 meseci

Pitam se o jednoj stvari?

MostBet poriče da sam deponovao novac i da sam pobedio.

Mislim na ova 3 depozita koje sam napravio preko servisa plaćanja, onda možete li ih kontaktirati i pitati za dokaze da je mostbet primio novac? filefilefile

Automatski prevedeno:
pre 3 meseci

Sada sam našao njihove partnere u Nigeriji i napisao ovako file

Automatski prevedeno:
pre 3 meseci

Pitam se o jednoj stvari?

MostBet poriče da sam deponovao novac i da sam pobedio.

Mislim na ova 3 depozita koje sam napravio preko servisa plaćanja, onda možete li ih kontaktirati i pitati za dokaze da je mostbet primio novac? filefilefile

Automatski prevedeno:
pre 3 meseci

I'm sorry to say that, but it is not my place to reopen complaints or act on behalf of members of your Complaint Team. If you need additional help, please ask for the complaint to be reopened.

It should be easy; there is a special button for that.

I can't assist you with that.


pre 3 meseci

Sada sam našao njihove partnere u Nigeriji i napisao ovako file

Automatski prevedeno:
pre 3 meseci

Did I understand correctly that you somehow tracked down a potential recipient?

If so, how did you manage to do that? My point is, how do you know these guys can confirm the transfer?

pre 3 meseci

Zdravo Radka, znam dugme za nastavak. Sada se ne može čekati odgovor na odluku organa?

Što se tiče transakcija, upravo sam proguglao i pronašao Mostbet saradnju sa kompanijama između kojih se transferi odvijaju??

Automatski prevedeno:
Ybara
pre 3 meseci

Hi! Ok, that's great, don't hesitate to use it if you need to. 🙏

Of course, you can wait for the authority, but keep in mind that it might take a great deal of time if we ever receive a response. Speaking of which, may I know when you contacted Certria's email, please?

At least a month ago or so, I guess. 🤔

So, if you come across anything you'd like to add to your complaint here at Casino Gruru, you are welcome to do so.

pre 3 meseci

Zdravo draga Radka u ovom mraku ti si svetlost.

Da, pre tačno mesec dana poslao sam ga na Certrijin e-mail.


Radka, pitam se zašto mi Mostbet ne vrati otkupni novac na pola, što je preko 3000 evra, i zadrži osvojenu dobit?

Automatski prevedeno:
Ybara
pre 3 meseci

You are far too kind; I'm flattered!

Let's just hope there will be some response from the authority at all.

I'd say, the casino feels they don't have to pay until the authority say they must. But this is just my opinion.

It would be fair to add, that even our Team could not distinguish which party was correct. Wouldn't you say this may be the reason why the casino doesn't want to pay anything?

From my side, it's a solid reason. 🤷‍♀️ I'm sorry for that.

pre 3 meseci

Radka drago mi je da čujem da ste polaskani.

https://se.casino.guru/mostbet-casino-spelarens-konto-ar-frist-med-olosta


Želim da pogledaš link koji sam poslao.

Malo sam reagovao da si nonšalantno odgovorio kada to kažeš . Sada te citiram?. (Pošteno bi bilo dodati da ni naš tim nije mogao da razazna koja je partija ispravna.).


Radka Osvojio sam 15000 evra kada sam pao na 9675 evra onda mi je Mostbet zamrznuo račun.

6. novembar 2023.

7. novembra otvorili su račun bez novca na saldu??


Sreća da sam uspeo da slikam igru i balans i sve ostalo? filefilefilefilefile

Mislim kako to misliš Teško je reći ko laže. Mostbet su lopovi i 3000 evra depozita koje sam stavio su takođe nestali sve je nestalo???

Automatski prevedeno:
Ybara
pre 3 meseci

As it concerns your complaint, I saw that Peter said that he has conflicting evidence and therefore it is difficult to decide who is 100% right in this case. 

However, since we are trying to help, he recommended filing a complaint with the regulator, which I strongly believe will be fair and therefore all your evidence that you have and that you have sent here will certainly be useful to them. I hope you will get an answer as soon as possible and we will know more about the case and hopefully you will get your money. 

Be sure to update when you hear something.

I will keep my fingers crossed for you. 🤞

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