Win Casino - opšta diskusija

I deposited little amount of money (20 usdt) to check how casino works and pays. After first win in sportsbets I tried to withdraw and it was rejected. I ask why I cant withdraw and support said I must wager x1 in sportsbet (but I bet all deposit). After I bet all balance on another bet and won. Still cant withdraw and support saying only to wait 24 hours. After 24 hours support asked to wait more. So I guess they will not pay and it is scam.

Update. As they said, they have "new" rules of wager on sportsbets, It must be 3 bets with 1.3 odd on deposit amount. After this done they paid.

Thank you for this information, even though it is regarding sports betting. I am really glad that you got paid at the end.

May I just ask you if they updated their terms as well so players can read about all this beforehand?

Trying to withdraw from this casino and the status is just marked as pending. casino advertises instant withdrawal and does not follow those rules.

Hi, I guess the first thing I would do would be to contact the casino and ask them how long I should probably wait. I see that you withdraw using crypto but even that is sometimes not a guarantee that you will have the money right away so it would be best to know from them what might be causing the delay. Is this your first time withdrawing at a casino? 

What I don't understand is why Casino Curu hasn't downgraded the rating from 6.1. The casino isn't paying out. Why does it still have such a good rating or do you get money from the casino? I don't think that's fair. My winnings weren't paid out. The complaint was closed as unresolved, but the rating for this casino hasn't changed. Other players will also play based on the rating. I believe that Casino Curu, as an independent service, should rate fairly, but it seems that it's always just about money. It's a shame.

Was ich nicht verstehe ist warum Casino Curu die Bewertung von 6.1 nicht runterstuft das Casino zahlt nicht aus warum hat es immer noch so eine gute Bewertung oder bekommt ihr Geld von dem Casino ich finde das nicht fair mein Gewinn wurde nicht ausgezahlt die Beschwerde wurde als ungelöst geschlossen aber an der Bewertung für dieses Casino hat sich nichts geändert andere Spieler werden anhand der Bewertung auch spielen ich bin der Ansicht das Casino Curu als unabhängiger Dienst fair bewerten sollte aber anscheinend geht es immer nur um Geld sehr schade

Greetings, your complaint was closed only yesterday and the safety index is adjusted if I have the correct information once a week, usually on Wednesday. Of course, it doesn't always have to be that way, but this casino will also be adjusted but not until the following week. 

As for the casino itself, "below average" doesn't mean much in my opinion that the house is any good and that we give it a good rating. A good rating means something else in my view. So you don't have to worry about it not changing.🙂

Hello,

I do not recommend this casino. I won a bet and I do not have money in my account. I have been writing on chat for months and they keep answering to wait. They are thieves. Be careful. Of course casinoguru rejected the complaint. I will not comment on this. I can log into my account, I have won bets but I do not have money. Chat does not help. Casinoguru does not help.

Witam,

Nie polecam tego kasyna. Wygrałem zakład a nie mam pieniędzy na koncie. Od miesięcy pisze na chat a oni odpowiadają ciągle żeby czekać. To są złodzieje. Uważajcie. Oczywiście casinoguru odrzucilo skargę. Nie będę tego komentował. Mogę zalogować się na konto mam wygrane zakłady a nie mam pieniędzy. Chat nie pomaga. Casinoguru nie pomaga.

Hi, I'm sorry you didn't get any explanation as to why that is. A month to wait for an email is a very long time. They really didn't write you anything?

The reason we rejected your complaint is because we don't handle sports betting, so unfortunately.

I would at least try to help you by sharing links where you could file a complaint. 

You can find them here:

https://www.safebettingsites.com/complaints/

https://www.bookmakersreview.com/sportsbook-complaint/

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

Are you in?

A solid casino for calm and enjoyable play. The interface is clean and easy to use, everything runs smoothly, and there’s a good variety of games with regular updates. Bonuses are credited without issues, terms are clear, and support is fast and polite. Overall, it’s a stress-free experience with only positive impressions.