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WinLegends Casino - opšta diskusija

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Ako želite da diskutujete bilo šta vezano za WinLegends Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
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I have made a deposit in winlegends casino 80 euros, they have charged me from the bank and it does not appear in the casino, after speaking with them via live chat and email they did not tell me what is going on?What should i do?

Post od kostisgov Izmenjeno od Radka
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kostisgov
pre 1 godinu

Sorry to hear that,

I guess that the casino has to check it out with the payment provider, and you should do the same. What payment method did you use?

Radka
pre 1 godinu

Thanks for the reply. I did the deposit via visa .I dont know what to say

kostisgov
pre 1 godinu

Then you should contact your bank to make sure that the transaction has proceeded.

Can you do that?

pre 1 godinu

Kazino sajt nije najgori što možete zamisliti

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Oliver23966
pre 1 godinu

No, it is not the worst. Bur, still I would choose a casino with a far better score. 🙂

kostisgov
pre 1 godinu

Hello there, how are you faring?

Has the problem been solved? 🤞

pre 1 godinu

no...my bank told me that the transaction was ok from 04/12...and the reciver was a book and audiovisual company...winlegends is a legend for me

pre 1 godinu

now they dont even reply to my emails

kostisgov
pre 1 godinu

I'm sorry to hear this!

in case the withdrawal is missing, casinos usually have to reach their payment provider and let this company investigate. Sadly, this investigation can take quite some time.

I do not like the fact, that you're being ignored though. How about submitting a complaint (click or tap here)? We will try to help you.

pre 1 godinu

they say that they did not receive the transaction. how is this possible?i sent them the code of transaction, a document of my bank. is it possible to be at their site, make a deposit via visacard and my money go somewhere else?

pre 1 godinu

can you inform me please what company is Reserved Training?thats the company my deposit went!Sorry for my bad English

kostisgov
pre 1 godinu

Sorry, I can't explain hence I do not know what happened.

pre 1 godinu

can you inform me please what company is Reserved Training?thats the company my deposit went!Sorry for my bad English

pre 1 godinu

It is not an exception that deposits go to different companies. The 3rd party payment provider usually takes care of several casinos or groups and then distributes the funds accordingly. Each group or casino can have an assigned special company for that.

You are not the first player to mention that the recipient is quite different from the casino owner. Sadly, I'm not the proper person to explain how this works in detail.

(Tip, you can write in greek, just set your language preferences to greek, and I will be able to read an automatic translation)

pre 1 godinu

U redu! hvala. Sada ono što treba da uradim je da zatražim spor o transakciji na mojoj vizi

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Razmislite o tome, kada ste na sajtu koji unosi vaše podatke za transakciju karticom, a zatim vam je rečeno da novac nije stigao do njih. Smešne stvari

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kostisgov
pre 1 godinu

No problem 😉

I would do that, just not sure whether the casino lets you play after you take the money back from them.

I would wait for the casino to investigate because it is usually a longer run with lost deposits.

If you however don't care to play in the casino anymore, go ahead.

Kindly let me know what you think about that.


pre 1 godinu

Razmislite o tome, kada ste na sajtu koji unosi vaše podatke za transakciju karticom, a zatim vam je rečeno da novac nije stigao do njih. Smešne stvari

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pre 1 godinu

Honestly, if I'm not mistaken what we called a "lost deposit" is among the most frequent topics in the complaint section 🙁. It happens too often.

pre 1 godinu

Podneo sam prigovor na zahtev. Čekam odgovor iz banke.

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