Vidim da stvarno odlažu sa podešavanjem vašeg limita, a to naravno nikada nije dobro.
Moje pitanje je, međutim, da li ste jasno naveli da imate problema sa kockanjem kako biste zatvorili svoj nalog? Nažalost, to se zapravo nigde ne vidi na snimcima ekrana. Veoma je važno kako to tražite i šta pišete jer kazino zaista mora da zna da ste zavisni. U tom slučaju, trebalo bi da reaguju brzo i što pre zatvore vaš nalog.
Naš tim je već pripremio recenziju ovog kazina, a ona će biti objavljena sledeće nedelje. Ako želite, sada možete podneti žalbu, a naš tim će pokušati da interveniše u svemu ovome.
Samo vas molim da nam odgovorite u vezi sa vašom žalbom jer, koliko vidim, ova će uskoro biti odbijena zbog vašeg neodgovora, i na taj način zaista nismo u mogućnosti da vam pomognemo.
I can see that they really delay setting up your limit, and it is never good, of course.
My question, though, is if you have clearly stated that you have gambling issues in order to close your account. Unfortunately, it is nowhere to be seen on the screenshots, actually. It is very important how you ask for it and what you write because the casino needs to really know that you are addicted. In that case they should act promptly and close your account as soon as possible.
Our team has already prepared the review of this casino, and it will be published next week. If you wish, you can now submit your complaint, and our team will try to intervene in all this.
Just please reply to us regarding your complaint because, as I can see, this one is going to be rejected soon due to your unresponsiveness, and that way we are really unable to help you.











