Dobar dan svima.
Ne bih želeo nikome da ima račun kod Dolfvina.
Tražio sam zatvaranje naloga u ćaskanju. Zatim se od vas traži da pošaljete e-poštu na napisati . Međutim, ovaj kaže da treba da pošaljete e-poštu na pišite. Nakon napred-nazad i svih e-poruka, rečeno vam je da nalog možete zatvoriti tek nakon 90 dana! Nakon 90 dana proces počinje iznova!
Imam snimke ekrana svega što sam napisao!
May I ask you what was the reason you stated in your request to close the account, please?
If the reason is a gambling problem, the casino should close the account immediately. It is very important, though, to clearly write it when requesting the closure.
zdravo,
Rekao sam im tačno razloge zbog problema sa kockanjem i samozaštite.
Operater piše:
Razumem da želite da zatvorite nalog, ali moramo da poštujemo propise.
Propis od 90 dana nakon otvaranja računa.
Posle 90 dana ponovo sam im pisao i proces je počeo iznova.
Unfortunately, as I can see, other players were also writing about the same issue with this casino, whose safety index is really low. It is currently on 4, actually.
Could you perhaps ask for help from someone who would set up a password to the casino side for you that you will not have access to?
You know, let's say someone else creates a password for your account and that password will not be shown anywhere; it won't be saved, and you will not know it. Sometimes this can help people to avoid such sites as well. And you won't be able to play there again if they are not responsive and are unable to close your account immediately.
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