UKGC takođe navodi da propusti koje su identifikovali kao deo svoje procene uključuju propust da se identifikuje izvor sredstava za klijenta koji je izgubio 70.000 funti u periodu od tri meseca. Štaviše, UKGC takođe navodi drugog i trećeg kupca koji su izgubili 50.000 i 85.000 funti u kratkom vremenskom periodu.
Komentarišući ove vesti, izvršni direktor Komisije za kockanje Ričard Votson je rekao: „Kroz našu strogu usaglašenost i aktivnosti sprovođenja nastavićemo naš rad na podizanju standarda u industriji i nastaviti da pozivamo operatere koji ne uspeju na odgovornost.
Regulatorno poravnanje od 1,3 miliona funti koje će Vhite Hat Gaming morati da plati će ići na finansiranje Nacionalne strategije UKGC-a za smanjenje štete od kockanja.
Kao odgovor, Vhite Hat Gaming je objavio izjavu kao odgovor, čiji deo glasi: „28. januara 2021. Komisija za kockanje („Komisija") je javno objavila izjavu koja se odnosi na Vhite Hat Gaming („VHG"). Ovo je bilo regulatorno rešenje koje je ponudio VHG umesto novčane kazne i daljih regulatornih mera u vezi sa sedam kupaca kao rezultat rutinske revizije Komisije koja je počela u januaru 2019.
„Regulatorno poravnanje je uključivalo uplatu Nacionalnoj strategiji za smanjenje štete od kockanja i plaćanje za pokrivanje troškova Komisije. Nijedan od uključenih kupaca nije bio podvrgnut bilo kakvoj policijskoj istrazi ili krivičnom djelu i, stoga, nije bilo potrebe za otuđenjem jer nije bilo žrtava zločina."
The UKGC also state that failures which they identified as part of their assessment include the failure to identify the source of funds for a customer who proceeded to lose £70,000 in a three month period. Furthermore the UKGC also cite a second and third customer who respectively lost £50,000 and £85,000 both in a short space of time.
Commenting on the news, the Gambling Commission’s Executive Director Richard Watson, said: "Through our tough compliance and enforcement activity we will continue our work to raise standards in the industry and continue to hold failing operators to account."
The £1.3 million regulatory settlement that White Hat Gaming will be required to pay will go towards funding the UKGC’s National Strategy to Reduce Gambling Harm program.
In response, White Hat Gaming have released a statement in response, part of which reads: "On 28th January 2021, the Gambling Commission (the "Commission") publicly released a statement relating to White Hat Gaming ("WHG"). This was a regulatory settlement offered by WHG in lieu of a fine and further regulatory action relating to seven customers as a result of a routine audit by the Commission which commenced in January 2019."
"The regulatory settlement involved a payment to National Strategy to Reduce Gambling Harms and a payment to cover the Commission’s costs. None of the customers involved were subject to any police investigations or criminal action and, hence, no divestment was required as no victims of crime were involved."
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