Poštovani forumaši,
Hitno tražim vaš savet o hitnoj stvari koja se odnosi na Megapari kazino i moju potragu za povraćajem novca. Evo detaljnog izveštaja o mojim iskušenjima:
Neprestano sam molio Megapari da uvede trajnu blokadu na mom nalogu za igre zbog moje eskalirajuće borbe sa zavisnošću od kockanja. Uprkos mojim nedvosmislenim molbama i marljivom podnošenju sve potrebne dokumentacije, moj nalog je ostao dostupan, što je pogoršalo moje finansijske probleme. Ozbiljnost moje situacije bila je očigledna u mojoj prepisci, gde sam eksplicitno izrazio svoju nesposobnost da kontrolišem svoje kockarske porive i hitnu potrebu za intervencijom. Međutim, umesto da priznam moju nevolju i pružim neophodnu podršku, Megaparijevi odgovori su izgledali osmišljeni da dodatno podstaknu moje navike kockanja.
**Prvi zahtev 3. aprila:**
- **3. april, 2:05:**
Moja prvobitna molba za pomoć: „Želim da trajno blokiram svoj nalog."
- **3. april, 09:52:**
Megaparijev odgovor, preveden putem internet kanala, tražio je pojašnjenje moje odluke da odem.
- **3. april, 14:50:**
Moj odgovor je bio iskren: "Igram previše."
- **3. april, 17:25:**
Umesto da prizna moju molbu za pomoć, Megapari je odlučio da pohvali moje nedavne uspehe na svojoj platformi, efektivno ignorišući moje pozive za intervencijom.
- **3. april, 17:26:**
Podlegavši na trenutak njihovim molbama, nevoljno sam povukao svoj zahtev: „Nemojte da blokirate nalog, hvala vam".
- **3. april, 17:45:**
Prolazni trenutak slabosti podstakao me je da veličam vrline Megaparija: „Mnogo mi se sviđa Megapari. Juče sam bio pod stresom jer opcija povlačenja nije postojala za Jeton novčanik."
- **3. april, 19:00:**
Megapari mi je uzvratio, izražavajući zahvalnost za moje kontinuirano pokroviteljstvo.
6. aprila smogao sam hrabrosti da još jednom zamolim Megapari da uvede trajnu blokadu na mom nalogu, navodeći moju tekuću borbu sa zavisnošću od kockanja. U ovom slučaju, izričito sam stavio do znanja da sam odlučan u svojoj odluci, nepokolebljiv da se neće odobravati dalji pokušaji da me razuvere. Međutim, uprkos tome što sam Megapariju dao potrebnu identifikaciju sa fotografijom, moje molbe su naišle na dalje ispitivanje, produžavajući proces i, nažalost, produžavajući moj silazak u ponor kompulzivnog kockanja.
**Drugi zahtev 6. aprila:**
- **6. april, 4:07:**
Moja odluka je bila nepokolebljiva: „Odlučio sam da blokiram nalog pa te molim da trajno blokiram svoj nalog jer ne mogu da prestanem da igram. Ne traži nešto da se predomislim, samo ga blokiraj. Hvala."
- **6. april, 11:37:**
Megaparijev odgovor, iako je tobože želeo da poštuje bezbednosne protokole, samo je pojačao moju muku: „Iz bezbednosnih razloga, da bismo nastavili sa blokiranjem vašeg naloga, ljubazno tražimo da dostavite fotografiju dokumenta koji potvrđuje vaš identitet.
- **6. april, 18:17:**
Moje poštovanje je bilo brzo: „Šaljem svoju ličnu kartu."
- **6. april, 21:00:**
Ipak, uprkos mojoj saradnji, Megapari je ustrajao u svom ispitivanju: „Hvala vam na fotografiji vašeg dokumenta.
I dalje bismo želeli da znamo razlog zašto ste odlučili da blokirate svoj nalog. Na osnovu vaše istorije, pokazali ste se kao dobar korisnik koji uvek zna kada da prestane. I generalno, dobro ti ide."
- **6. april, 21:00:**
Moja frustracija je bila opipljiva, ponovio sam svoju odluku: "Više me ne zanima."
- **7. april, 19:24:**
Trenutak slabosti me je na trenutak pokolebao njihovim pozivom sirene: „Nemoj da blokiraš, bio si u pravu, zabavno je igrati".
- **9. april, 07:13:**
Međutim, kocka je bačena, a moj nalog je ostao otvoren protivno mojoj želji: „Zdravo, vaš nalog nije zatvoren po vašem zahtevu."
Ovo odlaganje dovelo je do daljeg kockanja, suprotno mojim željama. Uprkos mojim jasnim indikacijama moje nesposobnosti da kontrolišem svoje kockarske impulse, Megapari je nastavio da odugovlači proces i, čineći to, pogoršavao moju nevolju. S obzirom na ove okolnosti, čvrsto tvrdim da imam pravo na povraćaj sredstava počev od 6. aprila, datuma mog drugog zahteva. Megaparijevo kavalirsko zanemarivanje mojih molbi za pomoć, zajedno sa njihovom upornošću da odugovlače proces, direktno je doprinelo mojoj kontinuiranoj patnji.
S obzirom na težinu moje nevolje, molim Vašeg uvaženog savetnika o sledećim pitanjima:
1. Na koje obeštećenje imam pravo u smislu povraćaja sredstava, s obzirom na to što je Megapari očigledno pogrešno postupio u mom slučaju?
2. Da li bi Megapari trebalo da se smatra odgovornim za njihov neviđen propust da se pridržavaju odgovorne prakse kockanja?
Vaši neprocenjivi uvidi i saveti bi bili veoma cenjeni dok se nalazim u ovom teškom iskušenju.
S poštovanjem,
Muhamed
Dear respected forum members,
I urgently seek your counsel on a pressing matter involving Megapari Casino and my quest for a refund. Here's an in-depth account of my ordeal:
Repeatedly, I implored Megapari to enact a permanent block on my gaming account due to my escalating struggles with gambling addiction. Despite my unequivocal pleas and diligent submission of all requisite documentation, my account remained accessible, exacerbating my financial woes. The gravity of my situation was evident in my correspondence, where I explicitly expressed my inability to control my gambling urges and the urgent need for intervention. However, instead of acknowledging my distress and providing the necessary support, Megapari's responses seemed designed to further encourage my gambling habits.
**First request on April 3rd:**
- **April 3rd, 2:05 AM:**
My initial plea for help: "I want to block my account permanently."
- **April 3rd, 9:52 AM:**
Megapari's response, translated via an online conduit, sought clarification on my decision to leave.
- **April 3rd, 2:50 PM:**
My response was candid: "I play too much."
- **April 3rd, 5:25 PM:**
Rather than acknowledging my plea for help, Megapari chose to extol my recent successes on their platform, effectively ignoring my cries for intervention.
- **April 3rd, 5:26 PM:**
Succumbing momentarily to their entreaties, I reluctantly withdrew my request: "Don't block account, thank you."
- **April 3rd, 5:45 PM:**
A fleeting moment of weakness prompted me to extol the virtues of Megapari: "I like Megapari a lot. I was stressed yesterday because the withdrawal option wasn't there for Jeton wallet."
- **April 3rd, 7:00 PM:**
Megapari reciprocated, expressing gratitude for my continued patronage.
On April 6th, I mustered the courage to once again beseech Megapari to enact a permanent block on my account, citing my ongoing battle with gambling addiction. In this instance, I made it explicitly clear that I was resolute in my decision, adamant that no further attempts to dissuade me would be countenanced. However, despite furnishing Megapari with the requisite photo identification, my entreaties were met with further interrogation, prolonging the process and, regrettably, prolonging my descent into the abyss of compulsive gambling.
**Second request on April 6th:**
- **April 6th, 4:07 AM:**
My resolve was unwavering: "I have decided to block the account so please block my account permanently because I can't stop playing. Don't ask something to change my mind, just block it. Thank you."
- **April 6th, 11:37 AM:**
Megapari's response, while ostensibly seeking to uphold security protocols, merely served to compound my anguish: "For security purposes, to proceed with blocking your account, we kindly request that you provide a photo of a document verifying your identity."
- **April 6th, 6:17 PM:**
My compliance was swift: "I send my ID."
- **April 6th, 9:00 PM:**
Yet, despite my cooperation, Megapari persisted in their line of inquiry: "Thank you for the photo of your document.
We would still like to know the reason why you decided to block your account. Based on your history, you have shown yourself to be a good user who always knows when to stop. And in general, you are doing well."
- **April 6th, 9:00 PM:**
My frustration palpable, I reiterated my resolve: "I am no longer interested."
- **April 7th, 7:24 PM:**
A moment of weakness saw me momentarily swayed by their siren call: "Don't block it, you were right, it's fun to play."
- **April 9th, 7:13 AM:**
However, the die was cast, and my account remained open against my wishes: "Hello, your account is not closed as per your request."
This delay led to further gambling, contrary to my wishes. Despite my clear indications of my inability to control my gambling impulses, Megapari continued to prolong the process and, in doing so, exacerbated my plight. Given these circumstances, I firmly contend that I am entitled to refunds commencing from April 6th, the date of my second request. Megapari's cavalier disregard for my pleas for help, coupled with their persistence in prolonging the process, directly contributed to my continued suffering.
Given the gravity of my predicament, I implore your esteemed counsel on the following matters:
1. What redress am I entitled to in terms of refunds, given Megapari's egregious mishandling of my case?
2. Ought Megapari be held accountable for their egregious failure to uphold responsible gambling practices?
Your invaluable insights and advice would be greatly appreciated as I navigate this arduous ordeal.
Sincerely,
Mohammed
