Zdravo momci,
Tražim savet iako znam da ću zaista dobiti mnogo kritika.
Tako da sam u osnovi u dva različita slučaja osvojio znatan iznos i odlučio da povučem većinu, iznosi su bili 1.200 i 2.000 funti.
Prvi put sam dobio e-poštu u kojoj mi je rečeno da moj depozit nije uspeo i da su mi vratili iznos depozita na moj saldo koji se može igrati.
Nepotrebno je reći kada sam došao do 1.200 koje sam nastavio u nastojanju da nadoknadim gubitke koji su me doveli na 1.200.
Posle mi je bilo mučno jer sam bio tako glup, ali nisam mogao da prestanem. (zavisnost znam)
Pa pogodi šta.... Tačno - Opet ista stvar. pokušao da se povuče, otkazao i sve izgubio.
Od tada sam ponovo uložio preko 1.000 funti ukupno da bih pokušao da vratim 2.000 funti.
Dakle, evo nas, znam da sam prokockao, znam da nije trebalo, ali ovo ne bi trebalo dozvoliti da se desi.
Kada sam uspeo da povučem sa unibeta, oni su prvobitno stavili povlačenje na čekanje - ovo je bilo da zahtevam fotografije moje bankovne kartice itd. KIC stvari.
Dakle, moguće je da zadrže sredstva - ali odlučuju da to ne čine. siguran sam da nisam jedina osoba koja je pronađena na ovoj poziciji, pitam se koliko povlačenja poništavaju na dnevnoj bazi.
Sa sajta UKGC;
„ Zabrana obrnutih povlačenja . Potrošačima se ne sme dati mogućnost da otkažu svoj zahtev za povlačenje. Jednom kada je klijent podneo zahtev za povlačenje sredstava, ne bi im trebalo dati mogućnost da deponuju koristeći ova sredstva. Ovaj zahtev je uveden među brojnim dodatnih mera koje Komisija zahteva za suzbijanje potencijalnog uticaja pandemije u maju 2020. i sada postaje trajna.
Već sam se žalio unibet-u i upravo su mi ograničili nalog i rekli da idem u ecogra za ADR.
Kakvi su stavovi svih ostalih o ovome? Gubljenje vremena mučeći se sa njima?
Takođe se osećam dovoljno loše zbog ovoga, tako da ako osećate da samo želite da komentarišete, recite i moju grešku ili da je trebalo da znam bolje, nemojte.
Hvala
C
Hi Guys,
Im looking for advice although I know I will indeed get a lot of criticism.
So basically on two different occoasions I won a substantial amount and decided to withdraw the majority of it the amounts were £1,200 and £2,000.
On the first occasion I got an email that told me that my deposit had failed and they put the deposit amount back in my playable balance.
Needless to say when I got down to the 1,200 I carried on in an effort to recover the losses that brought me to 1,200.
I felt sick afterwards for been so stupid but I couldn't stop. (addiction I know)
Well guess what.... Exactly - The same thing again. attempted to withdraw, cancelled and lost it all.
Since then I lodged over £1,000 in total again to try and get back the £2,000.
So here we are I know I gambled it, I know I shouldn't have but this should not be allowed to happen.
When I made a successful withdrawal from unibet they initially put the withdrawal on hold - this was to request photos of my bank card etc KYC stuff.
So it is possible for them to hold the funds - but they choose not to. im certain im not the only person who has been found in this position, how many withdrawals do they cancel on a daily basis I wonder.
From the UKGC site;
"Ban on reverse withdrawals. Consumers must not be given the option to cancel their withdrawal request. Once a customer has made a request to withdraw funds, they should not be given the option to deposit using these funds. This requirement was introduced amongst a number of additional measures required by the Commission to counter the potential impact of the pandemic in May 2020 and now becomes permanent."
I have already complained to unibet and they have just restricted my account and told me to go to ecogra for ADR.
What is everyone else's views on this? Waste of time bothering with them?
Also I feel bad enough about this so if you feel like you just want to comment too say too my fault or that I should've known better please dont.
Thanks
C
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