Dobro jutro. Mi zapravo ne brišemo nikakve recenzije niti žalbe sa našeg sajta. Samo kad god je od igrača hoće, naravno. Kako nismo izbrisali ni jednu vašu recenziju. Postoji stroga procedura, kako bih rekao, gde se sve recenzije proveravaju i moraju poštovati sva pravila, da bi se, zapravo, odobrile. Imali ste 3 recenzije, od kojih su 2 odbijene samo zato što nisu bile ispravne kritike, već samo postovi u kojima ste pisali o svojim gubicima. Mi to ne shvatamo kao recenzije i zato smo morali da ih odbacimo, a vi ste dobili e-poruku u kojoj smo objasnili ceo razlog za to. Da li je tako, da li ste dobili mejlove od nas? A treća recenzija je odbijena samo zato što su nam bili potrebni još neki detalji o vašem iskustvu igranja u kazinu o kome ste pokušali da napišete recenziju.
Vaša žalba je svima vidljiva na našem sajtu, možete je pronaći upravo ovde , tako da ni ona sigurno nije obrisana.
Drago mi je, i blago tebi, što imaš toliko iskustva. Mogli bismo to čak i da "koristimo" ponekad, šta kažete? Često tražimo od igrača da nam pomognu u nekim stvarima u kojima nemamo toliko iskustva, tako da bi bilo zaista sjajno, ako biste nam dali svoje iznutra, naravno.
Dozvolite mi da to iznesem ovde direktno, mi sigurno ne dobijamo nikakve recenzije. Kao što sam gore napisao, mi zapravo imamo veoma strogu proceduru, kada je reč o pregledima, gde svi oni moraju da poštuju određena pravila da bi dobili odobrenje.
Nadam se da će vam moj odgovor pomoći da nekako razumete kako naš tim funkcioniše, kada su u pitanju kritike i žalbe prikazane na našem sajtu.
Good morning. We do not delete any reviews nor complaints from our site, actually. Only whenever it is from a players will, of course. As we did not delete any of your reviews either. There is a strict procedure, as I could say, where all the reviews are checked and need to follow all the rules, so they can be approved, actually. You've had 3 reviews, which 2 of those were rejected just because they were not any proper reviews, just a posts where you were writing about your loses. We do not take those as a reviews, and therefore we had to reject those, and you received an email where we explained the whole reason of doing so. Is that right, have you got the emails from us? And the 3rd review was rejected just because we needed some more details about your experience from playing at the casino you have tried to write a review about.
Your complaint is visible on our site to everyone, you can find it right here, so that was surely not deleted either.
I am glad, and good on you, that you have that much experience. We could even "use" that sometimes, what do you say? We often ask players to help us with some things we are not that experienced in, so it'll be really great, if you could give us your insides, of course.
Just let me please put it here straight forward, we certainly do not get paid for any reviews. As I wrote above, we actually have a really strict procedure, when it comes to reviews, where all of those need to follow certain rules to get approved.
I hope, my answer to you, will help you to somehow understand how our team works, when it comes to reviews and complaints shown on our site.
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