dobar dan, verujem da ne treba brisati kritike i žalbe igrača! Već ste izbrisali 2 recenzije od mene o otvorenim prevarama! Igram u raznim onlajn kazinom već 20 godina i imam više iskustva od polovine vašeg tima, možda! recenzije brisanja sugerišu da vam neka kazina plaćaju za vašu ocenu, i u tom pogledu vaša platforma nema nikakvog smisla!
Good morning. We do not delete any reviews nor complaints from our site, actually. Only whenever it is from a players will, of course. As we did not delete any of your reviews either. There is a strict procedure, as I could say, where all the reviews are checked and need to follow all the rules, so they can be approved, actually. You've had 3 reviews, which 2 of those were rejected just because they were not any proper reviews, just a posts where you were writing about your loses. We do not take those as a reviews, and therefore we had to reject those, and you received an email where we explained the whole reason of doing so. Is that right, have you got the emails from us? And the 3rd review was rejected just because we needed some more details about your experience from playing at the casino you have tried to write a review about.
Your complaint is visible on our site to everyone, you can find it right here, so that was surely not deleted either.
I am glad, and good on you, that you have that much experience. We could even "use" that sometimes, what do you say? We often ask players to help us with some things we are not that experienced in, so it'll be really great, if you could give us your insides, of course.
Just let me please put it here straight forward, we certainly do not get paid for any reviews. As I wrote above, we actually have a really strict procedure, when it comes to reviews, where all of those need to follow certain rules to get approved.
I hope, my answer to you, will help you to somehow understand how our team works, when it comes to reviews and complaints shown on our site.
This is simply not true.
I post a complaint and found today it had been deleted by your staff.
Hello.
This is some kind of misunderstanding, as I can see.
Your complaint couldn't be deleted as it was never approved but rejected due to a sports betting issue.
You surely got the explanation in the email from our communications team.
Please know that we don't have a department dealing with sports, so that is why we don't accept such complaints.
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
Uskoro ćete biti preusmereni na stranicu kazina. Molimo sačekajte. Ako koristite softver za blokiranje oglasa, proverite podešavanja.
