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Good Morning. Has anyone managed to withdraw money from the intense casino? By skrill or other payment method? And if so ... how long did it take to accept, and to receive after accepting? Thanks

Bom dia. Já alguém conseguiu retirar dinheiro do casino intense ? Por skrill ou por outro meio de pagamento ? E se sim.. quanto foi a demora em aceitar, e em receber depois de aceite ? Obrigado

Hi, do you already have your account verified in the casino? Have you sent them your ID and other required documents? This is what usually takes some time. The withdrawal itself should be pretty fast.

Good afternoon. Yes I have everything ok .. at the time I asked for the ransom on the 17th of this month. But after two days it was nothing but a pending. I canceled .. I had 185 € to withdraw. Then on the 19th I reached 220 €. I placed the order .. and asked in the chat if it always took 14 days to receive it. They said it was faster. It's been 7 days and it's still pending. I asked for skrill is usually very fast. I confirmed with them, I have all the correct documents. But they continue to lag ...

Boa tarde. Sim tenho tudo ok .. na altura pedi o resgate a dia 17 deste mês. Mas passados dois dias não passava de pendente. Cancelei .. tinha 185€ pra levantamento . Depois no dia 19 cheguei aos 220€ . Fiz o pedido.. e perguntei no chat se sempre demorava 14 dias receber . Disseram ser mais rápido. Já lá vão 7 dias e continua pendente. Fiz pedido pela skrill costuma ser bem rápido. Confirmei com eles , tenho todos os documentos corretos. Mas eles continuam a atrasar ...

At the time I had € 900. They never accepted documents. I lost the bankroll, they accepted it right away. But there was a € 10 bonus for a € 10 charge. And I fulfilled the request, and I kept the 185, now 220 € clean and able to raise. When I had the 900 € they asked for a deposit of 100 € in order to "cheat" the system and be able to raise everything. But as I am suspicious I said that I would only put 10 €. So far without a problem .. if you don't pay me, I just lost € 10. But the casino should soon go down to a very bad reputation. Since they deceive the customer.

Na altura tive 900€ . Nunca aceitaram documentos. Perdi a banca , aceitaram logo . Mas tinha 10€ de bonus por um carregamento de 10€ . E cumpri o pedido , e fiquei com os 185, agora 220€ limpos e a poder levantar. Quando tive os 900€ pediram um deposito de 100€ de forma a " enganar " o sistema e poder levantar tudo. Mas como sou desconfiado disse que só iria meter 10€ . Até ai sem problema.. se não me pagarem só perdi 10€ . Mas deveria logo descer o casino para muito má reputação. Já que enganam o cliente.

The screenshots you posted are great! I'd probably contact them once a day and ask them why the withdrawal is still pending when the documents are already verified. If they don't approve it within a week, you should probably submit a complaint on our website: https://casino.guru/casino-intense-review#tab=js-tab-reputation

Just please, don't lose the money again and DON'T CANCEL THE PENDING WITHDRAWAL. Since you say you did it for the last time, I feel like that could be their plan - to wait until you lose it.

Thank you very much for the time, and for your tips. Yes I already have a complaint against them here .. but no moderator of the casino there responded.

Today I sent a message in the chat, a moderator called joana told me that she was going to leave an alert for the technical team, to see the situation. And yes I will not cancel anymore. I will wait until they pay me ... and I will hardly ever return there to play like that. I don't think they know how to motivate the customer. Long waiting for payment ..

Agradeço muito pelo tempo , e pelas suas dicas. Sim eu já aqui tenho uma reclamação contra eles.. mas nenhum moderador do casino lá deu resposta ..

Hoje enviei mensagem no chat , uma moderadora chamada joana disse me que ia deixar um alerta para a equipa tecnica, para verem a situação. E sim não irei mais cancelar. Vou aguardar até que me paguem.. e dificilmente voltarei lá a jogar assim . Acho que eles não sabem motivar o cliente. Muito tempo a espera do pagamento..

Hello. After checking the account for the first time, the funds were withdrawn for several days. Then the more you play, the faster you withdraw money.

Hallo. Nachdem Sie das Konto zum ersten Mal überprüft haben, wurde das Geld mehrere Tage lang abgehoben. Je mehr Sie dann spielen, desto schneller ziehen Sie Geld ab.

Yes, I understand. But they cause this delay in lifting, make them lose the desire to play more, or even play in their room. I like the witches game

Sim entendo. Mas eles a causar esta demora no levantamento, fazem perder a vontade de jogar mais, ou mesmo jogar na sala deles. Eu la gosto do jogo das witches

Yes, the waiting time is terrible when you have all your documents verified. I don't understand what's going on, but I'm sure you'll find a casino where they'll treat you better.

Yes indeed .. they delay payment a lot. I'm disappointed. I play at pokerstars and 20bet.

Sim verdade .. atrasam muito o pagamento . Estou desiludido. Eu jogo no pokerstars e na 20bet.

20bet? Isn't it 22bet?

I think it is part of the same "family". It's 20bet yes

Acho que faz parte da mesma "familia" . É 20bet sim

Could you please give me a link to the casino? I don't think we have it reviewed on our website so I would make sure the review is done.

Yes, I can, of course.

20bet.com

Posso sim claro.

20bet.com

Thanks. I just realised we already have it reviewed here 🙂 https://casino.guru/20bet-casino-review

Great 🙂

Much easier than my survey. I'm still waiting ..

There are already 3 moderators saying that they will alert the technical team. But they never send any email, and they don't even seem to want to solve my problem.

I'm starting to lose hope that they will actually pay .. casino scores 0 for me.

Otimo 🙂

Bem mais fácil que o meu levantamento. Continuo a espera..

Já são 3 moderadores a dizer que vão alertar a equipa técnica. Mas nunca enviam nenhum email , e nem parecem ter vontade de resolver o meu problema.

Começo a perder a esperança que paguem de verdade.. casino nota 0 para mim.

I really don't understand why it takes so much time to send a simple withdrawal that isn't really too high amount to a Skrill account. I don't get it.

Neither do I friend. 4 moderators have already promised to address the issue. And it remains the same .. I start to think that I am a clown in this casino ..

Nem eu amigo. 4 moderadores ja me prometeram tratar do assunto. E continua igual.. Começo a pensar que sou um palhaço neste casino..