pre 3 godina
I win 6day ago 5000$ in mostbet. But mostbet frozen my account. What can i do?
OdgovoriCitiraj3
Mostbet Frozen account
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pre 3 godina
Hello,
your account is under some sort of investigation, did you contact the support please?
They should explain.
pre 3 godina
Mostbet sajt uzgaja Osvojio sam 5 ts grivna i moj nalog je odmah blokiran
sve je dokaz da se sve dogodilo na potoku
sva prepiska snimljena na video snimku
Vi promovišete SCAM
ZAHTEVAM OVO NA NjIHOVOJ STRANICI
Ocena nije fer, moja ocena je jedan
Automatski prevedeno:
pre 3 godina
Ovde takav tanjir visi mesec dana, novac je zamrznut
ne može ni opravdati
Verifikacija je završena
Takođe, mnogi ljudi u ćaskanju su napisali da je Mostbet prevara
zato vas molimo da to shvatite naglo i poverenje u vaš sajt će nestati
razberatelto je strimovaću na tik tok bez obzira šta mi kasnije kažu
da sam nešto preterao
Automatski prevedeno:
pre 3 godina
Glupi robot odgovara na pitanja putem pošte istom porukom
Automatski prevedeno:
pre 3 godina
Hello pudovpud.
Allow me to summarize my answers in a single post, I'll try to start from the beginning:
It's not so rare, that in tons of casinos, your account is blocked immediately after you submit a withdrawal. There are several reasons for that. As far as understand, your account was verified in the past, so probably this is sort of additional security check, such a check can even be triggered automatically, or if you hit some threshold by submitting the withdrawal, those "limits" can vary of course. I agree that the casino should inform the player, that would be reasonable. Am I assuming correctly that you received some sort of email concerning your locked account? You mentioned communication, but not in a specific way.
It's good that you submitted the complaint. Kindly provide all associated communications, videos, and screenshots right there. Until the complaint is closed, there is no need to mark the casino as a scam. At first, the complaint team will investigate the matter, and only then will be the proper time for further consequences.
Kindly learn more about what you should expect, click/tap this link
Sadly, I can't read any of the screenshots, hence I'm just guessing that the casino has been investigating something for a month or so. Well, it happens, especially if the game provider gets involved, meaning that your gaming history is under further check.
A suspect you should cooperate with the complaint team and wait for the result patiently. 🙏
Wish you a fair ending.
Izmenjeno
pre 3 godina
I couldn't even imagine, that it can happen.
OdgovoriCitiraj1
pre 3 godina
Ne, ovde ste apsolutno pogrešili.
U svom životu ne bih uložio ni peni u kazino koji će mi, nakon pobede, ukrasti račun na 2 meseca
O ovome nigde ne pišu, odnosno ovaj kazino mi možda jednostavno neće isplatiti novac jer je hteo
Činjenica je da sam radio kao menadžer kazina
I reći ću vam da je moj nalog blokiran opravdano činjenicom da su moji dobici premašili iznos uplaćenih depozita 🙂 i ne moram da kažem da to nije tako da trenutno emitujem na tvitch-u
a moji gledaoci su videli ovaj kazino uglas vikali da je prevarant
Ali !! Verovao sam vašem sajtu i oceni koju ste naveli
I tako, postavši vaš referent, postao sam za vas jedan od izvora prihoda
a u zbiru na vašem sajtu sam registrovan u 16 kazina i nema takve gluposti sa dva meseca provere !!
Prošao sam punu verifikaciju, čekao sam poziv 9 dana i nisam razumeo zašto?
i sada čekati još 2 meseca? Da li si ozbiljan, reci mi da si na mom mestu kako bi reagovao na ovu situaciju?? ispada da me je prevario ne samo bridgebet nego i gurucasino koji sam tako promovisao na strimu, mislim da treba ili intervenisati ili promeniti procenu ovog kazina
A ovo mi piše bot kada pišem na navedenu poštu
Verifikacija naloga može trajati od 1 do 60 dana (prema tački 7.9 pravila).
Bićete obavešteni o rezultatu verifikacije, sačekajte.
Automatski prevedeno:
pre 3 godina
Hello,
it seems that we do not understand each other quite well from the beggining. Due to the fact tha we're using different languages, I was not even sure about the exact meaning of your first post. so I was answering what I feel you was talkig about. Did you acknowledge this?
"Sadly, I can't read any of the screenshots, hence I'm just guessing that the casino has been investigating something..."
Even now I feel I'm missing the exact meaning of your words. 🙂 Because it's the first time you mentioned 2 months and further investigation.
I'm sure that you are not going to like this, still at least due to AML policy and other internal policies, the casino simply has to investigate irregularitities if found. This may easly became the matter of security, we understand that to avoid spoiling the investigation, player is not fully informed about all details. But will be informed as soon as the investigation is over. That is understandable.
So once again, I do not know what made casino investigate your account, so I can't say if it is alright. This is what the complaint is about to find out.
I won't be happy about that if I were you, but I know that such situation may occure and cooperation is the best approach.
I wish you best of luck with the complaint and please update Kristina here.🤞
Izmenjeno
OdgovoriCitiraj1
pre 3 godina
I hope that you've updated Kristina as she asked in the complaint, by providing all related comms, so she can help further. 🤞
pre 3 godina
The complaint has not yet reached any conclusion, so we have to wait a bit for the next update, I think.
OdgovoriCitiraj1
pre 3 godina
I have the same situation, nothing works, can someone help me?
pre 3 godina
Hello there,
can you describe your issue, first? In the menatime, you can always learn more about the Casino Guru Resolution Center . this the way we offer help to players. 😉
OdgovoriCitiraj1
pre 1 godinu
Hello everyone im The player ID 212788723
At 03/12/2024 i created an account on Mostbet.com i did a deposit after that i received a pop up ( you will find all the pictures below ) i contacted the client service they told me to Contact [email protected] i did and they asked for alot of documents i did send them every single one of them.
after that they told me to pike a schedule for a verification Call in Skype i did pick one it was 10/12/2024 14:00 GMT+1 the day was Today and no one called i was waiting For hours and i did contact the client service They close the ticket every time so my deposit is gone and no one can do someting ( i think its a scam company )
pre 1 godinu
Hello there.
As you can see, this thread was last updated a year ago, so maybe it is better for you to stay in the general thread of this casino where I already posted my reply to you.
No need to post the same thing all over the forum.
Thank you.
pre 11 meseci
Zaista bih voleo da razumem kako „kazinoguru" ocenjuje onlajn kazina.
Daju visoke ocene kockarnicama koje danima/mesecima varaju i "otimaju" novac od svojih igrača, ostavljajući nas praktično sami da izvlačimo novac koji je NAŠ.
Verifikacije naloga koje oduzimaju smešno mnogo vremena, a sve što treba da uradite je da POGLEDATE DOKUMENT.
Tražite mostbet na TRUSTPILOT veb stranici i vidite MNOGE pritužbi na zamrznute račune, a ja, BURRO, otišao sam u istraživanje tek nakon što je moj zamrznut, jer sam vjerovao CASINOGURU-u.
Napravio sam svoj nalog juče (03.03.2025.) i nakon što sam napravio vrlo malo opklada (otprilike 4), danas sam pokušao da se prijavim na svoj nalog i dobio sam poruku da je privremeno zamrznut i da treba da kontaktiram. Ista stvar koju sam video u MNOGIM pritužbama, traže dokumente i SKIPE, i SIGURNO će zakazati poziv nakon nekoliko dana i neće obavljati NIKAKVE POZIVE.
Kazinoguru, budite empatičniji prema svojim korisnicima i počnite pažljivije da procenjujete kazina. Počnite da posmatrate MNOGE pritužbi sličnih slučajeva, isti BANDIT metod delovanja nekih platformi, i prestanite da dajete visoke ocene obmanjujući svoje korisnike.
Automatski prevedeno:
pre 11 meseci
Hello, I'll start from the end. We deal with every complaint and, as you can see, not every complaint ends in the player's favour. Just what you write tells me that the casino has probably flagged something and therefore needs verification from you. Apparently it will also be a video call which will be necessary according to their words, so you will have to go through that. Without that, you won't be able to make a withdrawal.
As for our casino rating, feel free to read this guide and you will learn everything you need to know and the whole process- How we review online casinos.
Fingers crossed.🤞
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