pre 2 godina
I win 6day ago 5000$ in mostbet. But mostbet frozen my account. What can i do?
3
Mostbet Frozen account
pre 2 godina
Hello,
your account is under some sort of investigation, did you contact the support please?
They should explain.
pre 1 godinu
Mostbet sajt uzgaja Osvojio sam 5 ts grivna i moj nalog je odmah blokiran
sve je dokaz da se sve dogodilo na potoku
sva prepiska snimljena na video snimku
Vi promovišete SCAM
ZAHTEVAM OVO NA NjIHOVOJ STRANICI
Ocena nije fer, moja ocena je jedan
Automatski prevedeno:
pre 1 godinu
Ovde takav tanjir visi mesec dana, novac je zamrznut
ne može ni opravdati
Verifikacija je završena
Takođe, mnogi ljudi u ćaskanju su napisali da je Mostbet prevara
zato vas molimo da to shvatite naglo i poverenje u vaš sajt će nestati
razberatelto je strimovaću na tik tok bez obzira šta mi kasnije kažu
da sam nešto preterao
Automatski prevedeno:
pre 1 godinu
Glupi robot odgovara na pitanja putem pošte istom porukom
Automatski prevedeno:
pre 1 godinu
Hello pudovpud.
Allow me to summarize my answers in a single post, I'll try to start from the beginning:
It's not so rare, that in tons of casinos, your account is blocked immediately after you submit a withdrawal. There are several reasons for that. As far as understand, your account was verified in the past, so probably this is sort of additional security check, such a check can even be triggered automatically, or if you hit some threshold by submitting the withdrawal, those "limits" can vary of course. I agree that the casino should inform the player, that would be reasonable. Am I assuming correctly that you received some sort of email concerning your locked account? You mentioned communication, but not in a specific way.
It's good that you submitted the complaint. Kindly provide all associated communications, videos, and screenshots right there. Until the complaint is closed, there is no need to mark the casino as a scam. At first, the complaint team will investigate the matter, and only then will be the proper time for further consequences.
Kindly learn more about what you should expect, click/tap this link
Sadly, I can't read any of the screenshots, hence I'm just guessing that the casino has been investigating something for a month or so. Well, it happens, especially if the game provider gets involved, meaning that your gaming history is under further check.
A suspect you should cooperate with the complaint team and wait for the result patiently. 🙏
Wish you a fair ending.
Ažurirano od strane autora pre 1 godinu
pre 1 godinu
I couldn't even imagine, that it can happen.
1
pre 1 godinu
Ne, ovde ste apsolutno pogrešili.
U svom životu ne bih uložio ni peni u kazino koji će mi, nakon pobede, ukrasti račun na 2 meseca
O ovome nigde ne pišu, odnosno ovaj kazino mi možda jednostavno neće isplatiti novac jer je hteo
Činjenica je da sam radio kao menadžer kazina
I reći ću vam da je moj nalog blokiran opravdano činjenicom da su moji dobici premašili iznos uplaćenih depozita 🙂 i ne moram da kažem da to nije tako da trenutno emitujem na tvitch-u
a moji gledaoci su videli ovaj kazino uglas vikali da je prevarant
Ali !! Verovao sam vašem sajtu i oceni koju ste naveli
I tako, postavši vaš referent, postao sam za vas jedan od izvora prihoda
a u zbiru na vašem sajtu sam registrovan u 16 kazina i nema takve gluposti sa dva meseca provere !!
Prošao sam punu verifikaciju, čekao sam poziv 9 dana i nisam razumeo zašto?
i sada čekati još 2 meseca? Da li si ozbiljan, reci mi da si na mom mestu kako bi reagovao na ovu situaciju?? ispada da me je prevario ne samo bridgebet nego i gurucasino koji sam tako promovisao na strimu, mislim da treba ili intervenisati ili promeniti procenu ovog kazina
A ovo mi piše bot kada pišem na navedenu poštu
Verifikacija naloga može trajati od 1 do 60 dana (prema tački 7.9 pravila).
Bićete obavešteni o rezultatu verifikacije, sačekajte.
Automatski prevedeno:
pre 1 godinu
Hello,
it seems that we do not understand each other quite well from the beggining. Due to the fact tha we're using different languages, I was not even sure about the exact meaning of your first post. so I was answering what I feel you was talkig about. Did you acknowledge this?
"Sadly, I can't read any of the screenshots, hence I'm just guessing that the casino has been investigating something..."
Even now I feel I'm missing the exact meaning of your words. 🙂 Because it's the first time you mentioned 2 months and further investigation.
I'm sure that you are not going to like this, still at least due to AML policy and other internal policies, the casino simply has to investigate irregularitities if found. This may easly became the matter of security, we understand that to avoid spoiling the investigation, player is not fully informed about all details. But will be informed as soon as the investigation is over. That is understandable.
So once again, I do not know what made casino investigate your account, so I can't say if it is alright. This is what the complaint is about to find out.
I won't be happy about that if I were you, but I know that such situation may occure and cooperation is the best approach.
I wish you best of luck with the complaint and please update Kristina here.🤞
Ažurirano od strane autora pre 1 godinu
1
pre 1 godinu
I hope that you've updated Kristina as she asked in the complaint, by providing all related comms, so she can help further. 🤞
pre 1 godinu
The complaint has not yet reached any conclusion, so we have to wait a bit for the next update, I think.
1
pre 1 godinu
I have the same situation, nothing works, can someone help me?
pre 1 godinu
Hello there,
can you describe your issue, first? In the menatime, you can always learn more about the Casino Guru Resolution Center . this the way we offer help to players. 😉
1
pre 1 nedelje
Hello everyone im The player ID 212788723
At 03/12/2024 i created an account on Mostbet.com i did a deposit after that i received a pop up ( you will find all the pictures below ) i contacted the client service they told me to Contact id@mostbet.com i did and they asked for alot of documents i did send them every single one of them.
after that they told me to pike a schedule for a verification Call in Skype i did pick one it was 10/12/2024 14:00 GMT+1 the day was Today and no one called i was waiting For hours and i did contact the client service They close the ticket every time so my deposit is gone and no one can do someting ( i think its a scam company )
pre 1 nedelje
Hello there.
As you can see, this thread was last updated a year ago, so maybe it is better for you to stay in the general thread of this casino where I already posted my reply to you.
No need to post the same thing all over the forum.
Thank you.
