Šta se dešava kada vas kazino zaključa sa bilo kakvim obaveštenjem i ponovo zatražite pomoć oko prijave? Kažu vam da vam je poslat imejl određenog datuma i da biste se pozvali na taj imejl, pretražujete imejlove i da takav imejl nije poslat, pa ponovo tražite pomoć samo da biste dobili poruku da je vaš nalog u fazi pregleda i da se ne možete prijaviti dok se pregled ne završi, ali niste sigurni sa kojim kazinom i službom za podršku treba da razgovarate. Otišao sam na onlajn ćaskanje sa članom podrške uživo, ali su mi rekli da vam ne mogu pomoći jer postoji jedan od njihovih sestrinskih sajtova koji treba kontaktirati, pa idete na ćaskanje uživo na veb stranici drugog kazina i oni vam daju informacije, hvala vam na strpljenju i da je nalog u toku pregleda, i molim vas sačekajte imejl. Čekam mesec dana na ovu recenziju bez ikakvih informacija ili mnogo toga o tome zašto me pregledaju. Upravo sam podigao pobedu i imam mesečne i nedeljne bonuse u vidu povrata novca i besplatnih okretaja u sestrinskom sajtu koji me nije blokirao za ovu recenziju. Voleo bih da ste mi poslali imejl u kojem bih naveo zašto sam isključen i informacije o procesu, kao i vremenski okvir pregleda i kada ili da li ću se vratiti na sajt? Redovno igram i nikada nisam bio zaključan na ovaj način bez potpunog objašnjenja ili zašto ili šta treba da uradim da bi se ovo desilo. Da li imate informacije o tome šta bi ovo moglo biti?
What happens when a casino locks you out with any notification and you ask for help with login in again they tell you were sent an email on a certain date and to refer to this email, you search yout emails and no such email has been sent so you ask for help again only to be told your account is under review and until the review is done you can not log in, but you are not sure which casino and support tram you have to talk to. I went to online chat with live support member only to be told they cam not help you as there 1 of their sister sights is the casino to contact so you go to live on chat on the other casino website and they give the information on thanks for yout paitiance and that the account is under review and please wait for email, this is something the do I've waited a month for this review with no information or much in the way of why I'm being reviewed I had just withdraw winning and have monthly and weekly bonuses of cash backs and free spins sitting in the sister sight that did not lock me out for this review, I would have liked and email to state why I've been excluded me and information on process as well as a time frame of the review and when or if I am getti g back into the site I do play regularly and have never been locked out like this without a full explaintion or why or what i need to do for this to happen. Do you have any information on what this could be.





