Radim dalje istraživanje, nisam siguran da li je to Chase ili trgovac, ali oni koriste Ethoca koja se koristi da bi se osiguralo da trgovci mogu da izaberu da direktno refundiraju i da ne prolaze kroz povraćaj sredstava ili to osporavaju, to je ono što dodaje vreme. Ako ne odgovore, onda ide kroz metod povraćaja sredstava, ali ono što ne kaže je da li to dodaje dodatno vreme (sada će poslati poruku Chase-u). Smešna stvar je što oni koriste ovu Ethoca-u to ih košta 35/45$ po upozorenju, a ja imam 6 na finnartu i 5 na artstridu £240 na jednom od 300 funti na drugom, ali sama upozorenja su ih koštala skoro isti iznos haha.
Doing some further research I am not sure if it’s Chase or the merchant but they use Ethoca which is used to ensure the merchants can choose to refund directly and not go through chargebacks or contest it, this is what adds time on. If they don’t respond then it goes through the chargeback method, but what it doesn’t say is if that adds additional time on (going to message Chase now). The funny thing is by them using this Ethoca it costs them 35/45$ per alert and I have 6 on finnart and 5 on artstrid £240 on one £300 on another but the alerts themselves have cost them almost the same amount haha.
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