Upravo sam dobio poštu od FOS-a, nema pomoći :s
„Ovde u ombudsmanu, bavimo se širokim spektrom pritužbi na finansijske usluge protiv preduzeća koje u Velikoj Britaniji reguliše Uprava za finansijsko ponašanje. Nažalost, iz pitanja koja ste pokrenuli, ne izgleda da je vaša žalba nešto što bismo mi razmotrili. To je zato što poslovanje na koje ste se žalili nije pokriveno Službom finansijskog ombudsmana.
Pošto se vaša žalba odnosi na Revolut UAB, moraćete da podnesete žalbu Banci Litvanije jer su oni regulatori. Ovo je pomenuto u konačnom pismu odgovora koje je izdala Revolut UAB."
Just got mail from FOS, no help at all :s
"Here at the ombudsman, we deal with a wide range of complaints about financial services against businesses which are regulated in the UK by the Financial Conduct Authority. Unfortunately, from the issues you’ve raised, it doesn’t look like your complaint is something we would look into. This is because the business you’ve complained about is not covered by the Financial Ombudsman Service.
As your complaint is against Revolut UAB, you will need to take your complaint to the Bank of Lithuania as they are the regulators. This was mentioned in the final response letter issued by Revolut UAB."
Automatski prevedeno: