Withdrawal process and uploading documents

Rymo

Posetilac

Holandija

pre 3 godina

OriginalPrevod

I played on a online casino today and now my withdrawal is declined and need to upload the following documents

Photo of me holding my passport, front and back.

Utility letter with my name and address, not older than 90 days.

Screenshot of transaction from where the deposit was made.

Photo of my credit card, front and back and also the CVC code has to be visible including my signature.

This feels really bad and I don't want to upload my CVC code, who would?...

I am considering to just let it go, they can keep that f*cking 2k.

Ažurirano od strane autora pre 3 godina

ansunamon130

Posetilac

Peru

pre 3 godina

OriginalPrevod

Dragi VULKAN VEGAS, pokušavam povući svoj zarađeni novac i na sve načine me odbijaju, oni bi trebali biti ozbiljna kompanija, kao što su i lako primili moj novac.

Automatski prevedeno:

ansunamon130

Rymo

Posetilac

Peru

Rymo

pre 3 godina

OriginalPrevod

mi smo isti, ne uplaćuju zarađeni novac ... jedino se žale na društvenim mrežama da se niko ne kladi na njihovu platformu

Automatski prevedeno:

Anonymized417

Rymo

Stariji Ekspert

Ujedinjeno Kraljevstvo

Rymo

pre 3 godina

OriginalPrevod

Normally when they ask you for the front and back of your debit card you deposited with you are allowed to cover the middle 8 numbers on the front and the CVV on the back. This is usual practice now from most casinos I have played as are all the other verification documents they asked for

Anonymized417

Stariji Ekspert

Ujedinjeno Kraljevstvo

Anonymized417

pre 3 godina

OriginalPrevod

You are lucky your not with a UK Gambling Commission affiliate casino they can ask for 3 mths of bank statements showing proof/ source of income + wage slips.

Daniel

Head of Community & Social Media

Rymo

pre 3 godina

OriginalPrevod

I played on a online casino today and now my withdrawal is declined and need to upload the following documents

Photo of me holding my passport, front and back.

Utility letter with my name and address, not older than 90 days.

Screenshot of transaction from where the deposit was made.

Photo of my credit card, front and back and also the CVC code has to be visible including my signature.

This feels really bad and I don't want to upload my CVC code, who would?...

I am considering to just let it go, they can keep that f*cking 2k.

pre 3 godina

OriginalPrevod

Honestly, everything you described sounds OK except the part with the CVC code. I'd never send it to them. What's the casino's name?

Withdrawal process and uploading documents

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