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Povlačenje Povlačenje odbijeno

pre 2 godina od abnercleto05
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3980 pregleda 3 odgovora |
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pre 2 godina

Zdravo, osvojio sam 100 $. Ne mogu da povučem, molim, već sam položio depozit i igram kako platforma traži, treba mi hitno vraćanje!! Hvala

Automatski prevedeno:
abnercleto05
pre 2 godina

Hello,

I'm sorry but there are lots of circumstances that can affect the possibility of an immediate withdrawal.

May I know where you play?

Furthermore, has your account been fully verified, please?

Kindly let me know.

Radka
pre 2 godina

BitStarz Casino možete li mi pomoći jer su dokumenti već poslati i samo nastavlja da se učitava .. i ne ažurira se. Moram da razumem povlačenje. Hvala unapred hvala!

Izmenjeno od Magda pre 2 godina
Razlog: CG link added
Automatski prevedeno:
abnercleto05
pre 2 godina

Hello,

so even after a month, you are still fighting with the verification? I find it hard to believe that such a good casino is not able to help you with uploading the documents.

Well, if uploading by the website fails, try to send the documents by email, are you sure you were not advised to do so already?

Kindly ask the live chat about this possibility, it should work as a last option.

Another way is to submit a complaint here on Casino Guru, just be ready to explain how exactly have you tried to upload the documents a how you communicated with the casino about your issue.

Can you post a screenshot, please? I'll try to figure something up.

Ažurirano od strane autora pre 2 godina

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