Ovo je loše... Iz ovoga što ste opisali, ne mogu da zaključim šta je pošlo po zlu. Valjda nam sada niko iz kazina neće reći, zar ne?
Kada igrač dođe sa takvim problemom, obično počnem sa malim kopanjem; u ovom slučaju, verovatno vam se ovo neće dopasti. Pogledajte koliko je kazino zaista loš - objasnio je njegov indeks bezbednosti 👈
Ne mogu da kažem da sam iznenađen ovakvim razvojem događaja, i naravno, žao mi je što verovatno ranije niste videli upozorenje.
Posebno ova „Veoma visoka vrednost zadržanih dobitaka u pritužbama igrača u odnosu na veličinu kazina"
Obično bih predložio podnošenje besplatne žalbe kao sledeći korak, ali opet imam loše vesti.
Stvar je u tome što se ne bavimo pitanjima vezanim za sportsko klađenje; bavimo se isključivo kazino igrama.
Trudim se da otkrijem nešto pozitivno ovde, ali stalno padam...
This is bad... From what you described, I can't conclude what went wrong. I guess no one from the casino won't tell us now, right?
When a player comes with such a problem, I usually start with a little digging; in this case, you are probably not going to like this. Look how bad the casino really is - its safety index explained 👈
I can't say I'm surprised by this course of events, and of course, I'm sorry that you probably had not seen the warning earlier.
Especially this one "Very high value of withheld winnings in player complaints in relation to the casino's size"
Normally, I would suggest submitting a free-of-charge complaint as the next step, but again, I have bad news.
The thing is that we do not engage in issues associated with sports betting; we only deal purely with casino games.
Trying hard to figure out something positive here, but I keep falling...
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