So yesterday I got tempted by their no deposit welcome free spins promo and signed up with them. From what I remember I won 15 euros and had to wager close to 800 which surprisingly enough I did and ended up with max win of 25 euros. I suppose as it was night time and feeling rather sleepy I didn't read the terms carefully so ended up being bit of a mix between surprised and annoyed when after making my first deposit to provide payment method I was told I must wager it 3 times to even be eligible to withdraw the money I won and wagered x50 already. Knowing well that arguing with casino won't get me anywhere as most of them are behind a wall of their rules to always be the right ones I played the remaining wager with the winnings from promotion and got lucky again to get what I lost on my last few spins (otherwise would have to deposit more and obviously wager it again (it's rather a trap in my opinion)). Next step I was provided with the list of all the documents I have to provide, nothing out of the ordinary paper work, which I did immediately and all was approved also in a very short time. A alight inconvenience came from a fact that I was not able to withdraw the same way I deposited and had to repeat several times to support team what was the issue as my withdrawal request was cancelled three times on a fourth time I was allowed to use another way withdrawing my winnings to my bank card for which I didn't even need to provide any paperwork and funds were on my card in probably less than 5 minutes after my request, so that was the best part from all the experience I had with gonzo casino. Not sure I will be giving them my money again as the experience overall was too stressful.
- Fast withdrawals, money on account in less than 5min.
- Promotion felt more like a trap than a pleasant experience.
- Not all methods to deposit are to withdraw too.
