Ovo je imejl koji sam morao da pošaljem odmah nakon registracije jer u njihovom ćaskanju postoji samo četbot:
Zdravo, ovim putem zahtevam trajno gašenje mog novoregistrovanog naloga iz sledećih razloga: Lažno tvrdite na Trustpilot-u da podržavate transakcije fiat valutama, ali to nije istina. Nemam nijednu opciju za uplatu evra, samo kriptovalute. Prilažem dokaz za to putem snimaka ekrana. Još jedna stvar o kojoj lažete u vašim uslovima i odredbama je da nudite alate za odgovorno igranje kao što su limiti i vremenska ograničenja. Takođe, nigde ih nema!
- Zato iznesite svoje mišljenje. Za mene je ovo obmanjivanje i nedostatak ovih važnih karakteristika trenutni razlog za prestanak...
This is the email I had to send right after registration as there is only a chatbot in their chat:
Hello, I hereby request a permanent termination of my newly registered account for following reasons: You falsely claim on Trustpilot that you support fiat currency transactions, but this is not true. I have not a single option to deposit euro, only crypto. I am attaching proof of this via screenshots. Another thing you lie about in your T&C's is that you offer responsible gaming tools as limits and timeouts. Nowhere to be found as well!
- So make your own opinion. For me this deceiving and lack of these important features is an instant dealbreaker...