HitNSpin Casino recenzija

I love playing at HitnSpin Casino

One of the best casinos when it comes to bonus offers, tournaments both for regular players and VIP's. They have adde new features as well, such as Piggy bank (Once a week cashback bonus) Shake bonus (Once a week, special random bonus)

Good selection of games and providers for slots and insta games, and they recently added a sports betting section.

However, there is one aspect that has a great improvement potential, and that is the live support. Not very helpful, not very knowledgeable, and even when they are wrong about something, they never admit it, and back up each other's mistakes rather than admittig the mistake, and that can be extremely frustrating sometimes. My tip to HitnSpin is to educate their support staff better, maybe hire more people, and take some service courses.

Overall, I highly recommend this great casino, fast pay outs (usually) and a good app for mobil users as well. Give them 8/10

If something occurs, this operator will handle complaints mostly fairly if mediators are involved, but most definitely won't admit that a mistake were on their part if trying to resolve using support.

7 to 8% commission/fee on crypto withdrawals are borderline predatory, as they usually take the maximum amount of days when processing requests. Haven't utilized bank, but are completely sure that even more would be taken as a fee when utilizing fiat based methods.
Rules are fair for the most part, but favors the owners completely and some paragraphs most likely will be used against you.

I do not recommend this casino, it is ordinary thieves, I paid the money on June 9, the next day the payment was sent (according to the status of the transaction) it took 7 days and I did not see the money with my own eyes, this bunch of thieves makes me an idiot, claiming that they have reported the matter to some non-existent financial department, and they make you wait indefinitely, I do not advise you to pay any money here, because even if you win, you will not pay the winnings

I had a very positive experience with the site until I was about to make a withdrawal. My documents have been showing as accepted for a while now, but I still haven't been approved. No concrete answer on how long it will take, only a few hours to a few days. If you like fast withdrawals like me, I wouldn't recommend this site. You really have to be patient here. The site has the potential to be very good, but the time they take is unfortunately very slow. Update: The money was finally paid out, but divided into several small amounts. I would still give them a slightly higher rating.

Jeg hadde en svært positiv opplevelse av siden helt til jeg skulle gjøre uttak. Mine dokumenter har stått som godtatt en stund nå, men likevel er jeg ennå ikke godkjent. Ingen konkrete svar på hvor lang tid det vil ta, kun noen timer til noen dager. Om du som meg liker raske uttak, så vil jeg ikke anbefale denne siden. Her må du virkelig ha tålmodighet. Siden har potensial til å være veldig bra, men tiden de bruker trekker dessverre veldig ned. Update: Pengene ble omsider utbetalt, men delt opp i flere små summer. Jeg vil likevel gi de en litt høyere rating.

Ridiculous verification demands like selfie while holding sign with date and hitspins name, with two credit cards and hand holding camera must also be visible. Almost impossible with just two hands. Took 15 photos to have it done. Then selfie with ID, which also took many attempts, always something wrong in pic.

When verification finally done, it again became invalid, as I made some winnings. Support does not answer to emails and my winnings been hold there now 2 weeks.

Details here: https://www.trustpilot.com/users/55806de80000ff0001c66da8

Dear Friends at CASINO Guru: On Wednesday, May 22, 2024

I can remember the very day Guru you became my most coveted reliable source along with Ask Gamblers as a new player in 2020 and someone that was killing time during the pandemic . I continue to use online casinos as an outlet of enjoyment and a place to enjoy my time of gambling secure, safe and also with the understanding that are guidelines in how an online casino is to operate fairly and without prejudice or in any fraudulent or manner of trickery.

It's saddens me after 4 years of playing online casino and winnings into the thousands that I successfully earned THROUGH ENJOYABLE ENTERTAINING PLAYTIME AND learning the process of withdrawing FROM those CREDIBLE SITES exciting winnings on various other platforms that provided clear and concise guidelines on how to withdraw successfully.

I am very sorry but I wonder how you reviewed HitnSpin and given it a 9.5 even though there are numerous complaints. Yes maybe I would have given them the same but their withdrawal process is a diabolical disaster and brings into question some very concerning practices and customer undue stress at the point of withdrawing their funds. The numerous significant complaints highlight that this casino has significant gross exercises of withholding winnings from their customers and providing unclear directions, options and extensive roadblocks that challenge their customers from making their withdrawals. I even see casino Guru have actually been engaged successfully with securing winnings from HitnSpin and withdrawals for some of your other readers and novice casino players like me. I commend you very much for that and that's just one of the many great impactful things you provide in this industry and why your a leading source for valid and reliable information.

I have been trying to get my 600 US winnings from HitnSpin for well over 3 weeks almost a month now with various roadblocks with very little clear valid variations of different information with them repeating technical difficulty. This is the first time I have ever encountered anything like this and it upsets me because it taints a very bad image and perception of what I know this industry is not which is enjoyed by thousands- even millions and employs so many people around the globe who work at legitimate sites that don't operate with ill intent.

I started my withdrawal process on the 5th of May and after an extensive verification process that included me sending selfies with myself and my ID card and credit card in which I paid for my bonus along with my IDs and numerous other iterations of verification I made my withdrawal to my credit card. Then I was told that there are technical difficulties and we cannot withdraw to any of our cards. Then I withdrew through the bank transfer and asked my bank to rep stay on the line with me and to help me fill in the information in which we filled in the correct information and I did my withdrawal.

The money then sat in my account for a week and then finally it came to the status of being processed in which on numerous occasions I was told by various reps in which I have actual screengrabs and copies of being told that it's coming do not worry do not worry it's coming. This has been going on since the 10th of May.

After that since the 10th of May and waiting and being told almost every other day that it's on its way and that it's with the third party and the third party has the funds I log in and yesterday I see the $600US that I've been trying to withdraw since the 5th of May back into my account with a status of Withdrawal rejected on my profile.

Upon contacting various reps I'm being told no specific clear answer that it's being rejected for technical difficulties. I keep asking about these technical difficulties and I am not getting any clear consistent answer when they have been telling me that it's being processed and that it's on its way for the last two weeks. This is unacceptable. I am feeling abused, led on and played with in the worst deceitful way.

Casino Guru I'm asking you please for your help here as I'm at a loss and don't know what to do. They currently have switched that you can't do Bank transfers to Canada Canada no longer comes up as a selection and they keep telling me to do my withdrawal over and there is no feasible way that I currently can withdraw my winnings and cash even to the credit card - Canadian Tire Mastercard which they verified that I bought the actual bonus with. I would love your help please in securing some resolution of this matter to secure my winnings. This is not fair play.

Thank you kindly in advance for your attention to this matter Casino Guru. It is greatly appreciated.

Big no no Casino.
Rating 9.8 on Casino Guro ----> Ridiculous
Firstly, I experienced issues with their withdrawal process. On multiple occasions, my withdrawal requests were cancelled without a given reason. This lack of communication and transparency from the casino's financial department is unsettling, as it erodes the trust essential in the player-casino relationship.

Additionally, I encountered a significant issue with the account balance mechanics. After requesting a withdrawal, I noticed that my account balance wasn't deducted. In essence, this allowed for the possibility of continuing to play and potentially lose the funds I intended to withdraw. This is an alarming practice that can lead to confusion and may result in players unintentionally playing away their winnings, which should be securely withdrawn.

This casino is doing very badly with its customers, supposedly taking very seriously the high-quality selfie verification type, which clearly shows that they are deliberately delaying, if you hit a natural and small profit, you will never be able to withdraw your money and who wants proof, write to me in a private message, I have them all chats. with them I have thousands of photos uploaded how it sets. in all countries struggling. to give them the high quality selfie. with. a face next to an ID. card which is almost not. I have to keep that it was all seen I felt cheated with several deposits and.mocked .brutally

Това казино постъпва много зле с своите клиенти взимайки уж много насериозно ферификация тип висококачествено селфи което явно си личи че умишлено бавят ако уцелиш естествено и малка печалба няма никога да можеш да си изтеглиш парите и който иска доказателства да.ми пише на лично съобщение имам всички чатове.с тях имам хиляди снимки качени как заляга.в всички страни мъчейки се.да им дам висококачественото селви.с.лице до лична.карта която едва ли не.ве трябва да държа че да се виждала цялата почувствах се излъган с няколко депозита и.подигран .брутално

I really liked this casino I got a no deposit freespin bonus with that I won a few dollars I played some pragmatic games and realized that the games were great in the end I completed the rollover which was very small I made my deposit as required although I don't have much knowledge in cryptocurrencies but Everything was fine, I deposited, I bet 2x my deposit and withdrew the money in my account, another casino that in my opinion is good.

gostei muito deste casino ganhei um bonus de freespin sem deposito com isso ganhei alguns dolares joguei alguns jogo da pragmático e percebi que os jogos otimos no final conclui o rollover que e muito pequeno fiz meu deposito como foi exigido embora não tenha muito conhecimento em criptomoedas mas foi tudo certinho depositei apostei 2x meu deposito e saquei caiu certinho o dinheiro na minha conta mais um casino que na minha opinião e bom.

The casino is relatively new and I decided to register and test the casino because of the no deposit bonus free spins.

The 50 free spins are advertised for registration when you register. To get this, you have to provide all your personal information and verify your email and phone number.
So far so good.

After this was successfully completed, the free spins option was removed from the account. The bonus cannot be seen in the bonuses, in the game or in any other way.
But of course I have a screenshot as proof 😎

So contacted support. You need a lot of patience for this - the answers in this casino can take 10 - 15 minutes to arrive.

So after some time I got the answer: THERE IS NO NO DEPOSIT BONUS
Aha, it looked different when I registered 🤨
Screenshot sent as proof - no more response. Suddenly there are "technical problems" and support can no longer help me.
So what - I haven't lost anything except my time.

BUT if I imagine depositing money here and paying out possible winnings, I can already imagine how this would be done.
I would definitely stay away from this casino if it started like that - the approach seems extremely dubious to me

Das Casino ist relativ neu und ich habe mich aufgrund der Bonusfreispiele ohne Einzahlung dafür entschieden, mich zu registrieren und das Casino mal zu testen.

Bereits bei der Registrierung wird mit den 50 Freispielen für die Registrierung geworben. Um diese zu bekommen, muss man alle persönlichen Daten angeben und die E-Mail sowie Telefonnummer verifizieren.
Soweit, so gut.

Nachdem das erfolgreich abgeschlossen war, wurde die Option der Freispiele aus dem Konto entfernt. Weder in den Boni, im Game noch auf eine andere Weise ist der Bonus zu sehen.
Aber ich habe natürlich einen Screenshot als Beweis 😎

Also Kontakt zum Support aufgenommen. Dafür braucht man schon mal viel Geduld - die Antworten in diesem Casino lassen schon mal 10 - 15 Minuten auf sich warten.

Nach einiger Zeit bekam ich also die Antwort: ES EXISTIERT KEIN BONUS OHNE EINZAHLUNG
Aha, das sah bei der Anmeldung aber anders aus 🤨
Screenshot als Beweis durchgeschickt - keine Antwort mehr. Plötzlich gibt es „technische Probleme" und der Support kann mir nicht mehr weiterhelfen.
So what - hab ja nix verloren außer meine Zeit.

ABER wenn ich mir vorstelle, hier Geld einzuzahlen und mögliche Gewinne auszuzahlen, kann ich mir schon ausmahlen, wie hier vorgegangen wird.
Ich würde auf jeden Fall die Finger von diesem Casino lassen, wenn das schon so losgeht - auf mich wirkt die Vorgehensweise äußerst unseriös

Terrible experience here. I deposited using my debit MasterCard from my major bank in Canada. One that allows online gambling transactions. They asked me to verify by sending in a bank statement with my name and the card number on it which does not exist. My bank doesn't do that. I offered them another way to verify by watching me log into my online bank with my card number, which they ignored. They said well if you can't provide exactly what we asked we can't verify you. And they have literally no other deposit options that would work for me and besides. Now I can't trust a casino that will gladly accept my deposit but refuses to work with me to get my account verified.

Terrible experience here. I deposited using my debit MasterCard from my major bank in Canada. One that allows online gambling transactions. They asked me to verify by sending in a bank statement with my name and the card number on it which does not exist. My bank doesn't do that. I offered them another way to verify by watching me log into my online bank with my card number, which they ignored. They said well if you can't provide exactly what we asked we can't verify you. And they have literally no other deposit options that would work for me and besides. Now I can't trust a casino that will gladly accept my deposit but refuses to work with me to get my account verified.

If you can manage to get verified at the casino they offer relatively slow withdrawal times. Similar to Icebet Casino. Same programming and website design. Exact same terms and conditions.

Decent game selection and terrible bonuses. Playing with raw balance is the way to go here as RTP is good compared to some other sites but again..only if you can get verified would be the only way I'd ever deposit money here.

Glad I didn't invest more money here it would have likely all gone to waste as I cannot get verified.