Registrovao sam se u kazinu početkom jula 2022. Iskoristio sam bonus na prvi depozit. Uslovi bonusa uključivali su da maksimalna isplata može biti 15X uplaćenog bonusa.
Došao sam do ovog maksimuma, onda sam nastavio da igram sa ovim novcem, a stanje mi je poraslo na preko 2000 eura.
Pokrenuo sam povlačenje, a onda su tražili potrebna dokumenta za dokazivanje mog identiteta. U međuvremenu su mi blokirali nalog, prvo mi nisu rekli iz kog razloga. Kasnije se ispostavilo da je dan ranije (navodno) neko pokušao da izvrši prevaru, a kako sam i ja pokušao da platim sa više kartica (jer sistem to nije prihvatio), njihov sigurnosni sistem je otkrio sumnjivu aktivnost i istražio.
Nakon tri dana su mi rekli da mi je račun ponovo otvoren i da mogu da igram, dižem itd. Isplatio sam se 07.05 i trebalo nam je 10 dana da počnemo sa isplatom... Ali kako... Rekli su to pošto sam ja osvojili iznos od bonus novca, mogu prenijeti 500 eura sedmično. Ovo nije tačno samo zato što je bonus novac maksimiziran na osnovu uslova ugovora, kao što sam ranije spomenuo.
Nakon ponovnog otvaranja mog računa, ograničili su mi opklade na maksimalno oko 2-3 eura. Nije bitno da li sam igrao u kazinu uživo ili na automatu. Nisam mogao ni da kupim bonus. Plašili su se da bih mogao osvojiti veći iznos...
Dakle, taj novac je već bio sirovi novac od kojeg sam ja otišao preko 2.000 eura. Dobio sam prvu isplatu, a ostalo sam prokockao jer ostalo za svoje zdravlje.
Nažalost, ovaj kazino je veoma glomazan, izuzetno je teško kontaktirati kompetentnu osobu. On je tokom naše prepiske istakao da ne provjerava inbox 0/24 i da je veoma zauzet.
Za svakoga ko razmišlja logično, postaje potpuno jasno da ovaj kazino pokušava natjerati igrača da vrati svoj novac.
Oni od nas koji se kockamo znaju da se to lako može dogoditi.
U redu je, bio je novac za školarinu da prestanem da igram u ovom trenutku iako stvarno volim da igram.
Nažalost, rezultat loše uređenog tržišta kasina posljednjih godina je da gotovo svako može otvoriti kazino i raditi s igračem šta god želi.
Mi igrači smo ostali bez odbrane u sistemu koji ne funkcioniše.
U starom sistemu (oko 2015. godine) na tržištu je postojao samo mali broj ovakvih i sličnih kazina. Onda ih je odjednom bilo puno.
Ne preporučujem ovaj kazino nikome osim ako ne želite da imate težak dan. Ne prilazi! Potražite normalan kazino u kojem, ako dobijete, ne morate čekati 10 dana na prvu ratu svog dobitka, i gdje vas ne čine glupim.
Žao mi je što smo 2022. došli do ove tačke, da nam u kockarnicama mogu učiniti sve pod licencom Curacao.
Uvek pažljivo pročitajte opšte i bonus uslove. Sretno! Završio sam igru... Nadam se da će još mnogo njih slijediti moj primjer, jer nema lijeka protiv lažnih tokova novca i nepouzdanih kazina. (Ovdje ne govorim o kazinu Mad Money, već općenito.)
I registered at the casino at the beginning of July 2022. I used my first deposit bonus. The conditions of the bonus included that the maximum payout could be 15X the bonus paid.
I reached this maximum, then I continued to play with this money, and my balance went up to over 2000 euros.
I initiated a withdraw, and then they asked for the necessary documents to prove my identity. In the meantime, they blocked my account, at first they didn't tell me for what reason. It later turned out that the day before (allegedly) someone tried to commit fraud, and since I also tried to pay with several cards (because the system did not accept it), their security system detected suspicious activity and investigated it.
After three days they said that my account was reopened and I could play, make withdrawals, etc. I made my withdraw on 07.05 and it took 10 days for us to start the payment... But how... They said that since I won the amount from bonus money, they can transfer 500 euros per week. This was not true just because the bonus money is maximized based on the terms of the contract, as I mentioned earlier.
After reopening my account, they limited my bets to a maximum of around 2-3 euros. It doesn't matter if I played in a live casino or on a slot machine. I couldn't even buy a bonus. They were afraid that I might win a bigger amount...
So that money was already raw money, from which I went over 2,000 euros. I got the first payout and the rest I gambled back because the rest for my own health.
Unfortunately, this casino is very cumbersome, it is extremely difficult to contact a competent person. He has indicated during our correspondence that he does not check his inbox 0/24 and he is very busy.
For anyone who thinks logically, it becomes completely clear that this casino is trying to get the player to play back their money.
Those of us who gamble know that this can easily happen.
It's okay, it was tuition money for me to stop playing at this point even though I really like to play.
Unfortunately, the result of the poorly regulated casino market in recent years is that almost anyone can open a casino and do whatever they want with the player.
We players are left defenseless in a malfunctioning system.
In the old system (around 2015), there were only a small number of such and similar casinos on the market. Then all of a sudden there were a lot of them.
I don't recommend this casino to anyone unless you want to have a rough day. Stay away! Look for a normal casino where, if you win, you don't have to wait 10 days for the first installment of your winnings, and where they don't make you look stupid.
I regret that we have reached this point in 2022, that they can actually do anything to us in the casinos under the Curacao license.
Always read the general and bonus terms and conditions thoroughly. Good luck! I finished the game... I hope many more will follow my example, because there is no remedy against fake money streamers and unreliable casinos. (I'm not talking about the Mad Money casino here, but in general.)