Osvojio sam 800€.
Već sam bio verifikovan i pravila kazina kažu da je samo iznad 2000 potrebna dalja verifikacija, ali u redu, nije ni toliko važna.
Kazino me nije ni obavestio da postoji problem, ali sam morao da guram ceo proces sve vreme, dok sam svaki put dobijao različite zahteve, od različitih zaposlenih. Nakon što sam ih u potpunosti ispunio, svaki put sam dobijao nove zahteve, čak ni u skladu sa njihovim pravilima koja su navedena na njihovoj stranici. Kažu da su pdf datoteke u redu na stranici, ali onda to negiraju u e-porukama. Kažu da je povlačenje do 2000€ bez dalje/posebne verifikacije moguće, ali svaki put izmišljaju nove već ispunjene uslove.
U odeljku njihovih dokumenata se vidi da nisu ni proverili sve moje dokumente (one koji su bili relevantni i ispunili sve zahteve). Na toj stranici se takođe vidi šta je još potrebno dok 2 zaposlena tvrde da su već popunjena.
Nikada nisam bio svedok takvog ponašanja, bio sam apsolutno spreman da se povučem u prvim satima ili danima, dok su me maltretirali. Nakon toliko problema koji su izazvali, shvatio sam da više nikada neću videti svoj novac i zato sam ga prokockao.
I won 800€.
I was already verified and the casino rules say only above 2000 a further verification is required, but okay, not even that important.
The Casino wouldn’t even inform me that there was a problem but I had to push the whole process all the time, while I got different requests each time, from different employees. After I fully fullfilled them, I each time got new requests, not even compliant with their own stated rules on their page. They say pdf files are ok on page but then deny it in emails. They say withdrawal up to 2000€ without further/special verification is possible but invent new already fullfilled requirements each time.
In their own documents section one can see that they haven’t even checked all my documents (the ones that were relevant and fullfilled all requests). That page also shows what is still needed while 2 employees claim that they have already been fullfilled.
dI never witnessed such a behavior, I was absolutely willing to withdraw within the first hours or days, while they maltreated me. After so much problem causing I realized I would never see my money again and so I gambled it away.
