Izmene: srušiti ovo u jednom trenutku jer je korisnička podrška kazina nesposobna i uvredljiva. Nespremni da reše tehničke probleme koji su greška kazina i koriste potpuno lažna objašnjenja koja su u suprotnosti sa činjenicama i događajima koji su se desili. Posle veoma frustrirajuće interakcije sa osobljem za podršku, poslao sam e-poštu na imejl sa pritužbama/predlozima navedenim na veb lokaciji i sada su prošle nedelje, a na njega nije odgovoreno. Ako će koristiti potpuno neosnovanu izmišljenu logiku za nešto tako manje kao što je mala tehnička greška, kako mogu da im verujem da će slediti bilo koju drugu politiku? Moj incident je bio tako loše obrađen da sam veoma oklevan da više igram ovde.
Originalna recenzija:
Počeo sam da igram ovde opušteno prošle godine i postepeno je postao jedan od dva primarna kazina u kojima igram. Bila je to odlična zamena za Gamdona kojeg sam napustio nakon što je njihov VIP program krenuo nizbrdo. Što se tiče kripto kazina, osećam da se megadice često zanemaruju i potcenjuju. Ima sjajan izbor igara, laku navigaciju po sajtu, isplate su skoro uvek trenutne i pristojan sistem nagrađivanja. Ako igrate u njihovom izvornom žetonu kockice, dobijate dobrih 15% gotovine svakog utorka. Posebno vredi pažnje da u njihovim uslovima imaju jedno od najviših mesečnih ograničenja povlačenja koje sam video (500.000 dolara) i nema dnevnih ograničenja povlačenja. Nažalost, još nisam imao super velike pobede da vidim da li je to zaista slučaj u praksi, ali s obzirom na to da su povlačenja bila laka, inače nisam previše skeptičan.
Oblasti za poboljšanje: iako je korisnička podrška 24/7, prilično su beskorisne. Skoro sve o čemu sam ih pitao nisu bili u mogućnosti da mi pomognu i često sam preusmeren na „zajednicu" telegrama koja retko ima odgovore koje tražim i koja je komplikovana za navigaciju. Takođe bih voleo da mogu da igram igrice u CAD-u. Jedina opcija je USD ili evro. Takođe se osećam kao da sam igrao i kladio tamo dovoljno dugo da bih imao personalizovanije VIP iskustvo, ali još uvek nisam kontaktiran da se pridružim… uprkos tome što sam uložio ukupan iznos koji je uporediv sa onim što sam kladio kod takmičara gde sam pozvan. Imajući to u vidu, smatram da su povrat novca i nagrade dovoljno pristojni da ovo nije veliki nedostatak.
U svakom slučaju, ako tražite pouzdan, brz kripto kazino... ovo je dobra opcija.
Edits: knocking this down one point because the casino customer support are incompetent and insulting. Unwilling to resolve technical issues that are the casinos error and using completely bogus explanations that contradict facts and events that have occurred. After a very frustrating interaction with support staff , I sent an email to the complaints/suggestions email listed on the website and now weeks have gone by and it hasn't been answered. If they're going to use completely baseless made up logic for something as minor as a small technical error how can I trust them to follow through on any other of their policies? My incident was so poorly handled I am very hesitant to play here anymore.
Original review:
I started playing here casually last year and it has gradually become one of the two primary casinos I play at. It’s been a great replacement for Gamdon who I left after their VIP program went downhill. As far as crypto casinos go I feel megadice is often overlooked and underrated. It has a great game selection, easy to navigate site, withdrawals are nearly always instant, and a decent rewards system. If you play in their native dice token you get a good 15% cashback each Tuesday. Super noteworthy is that in their terms they have one of the highest monthly withdrawal limits I’ve seen ($500,000) and no daily withdrawal limits. Unfortunately I haven’t had any super big wins yet to see if this is actually the case in practice but considering withdrawals have been a breeze otherwise I’m not too skeptical.
Areas for improvement: even though customer support is 24/7 they’re pretty useless. Nearly anything I’ve asked them about they haven’t been able to help me with and Im often redirected to the telegram "community" which rarely has the answers I’m looking for and is convoluted to navigate. I also wish I could play games in CAD. The only option is USD or Euro. I also feel like I’ve played and wagered there long enough to have a more personalized VIP experience but I have not yet been contacted to join … despite having wagered a total amount comparable to what I’ve wagered at competitors where I’ve been invited. That being said I feel the cashback and rewards are decent enough that this isn’t a major drawback.
Anyhow if you’re looking for a reliable , fast crypto casino… this is a good option.