1xBet Casino - Povlačenje igrača je odloženo mesecima.

i have been waiting 10 months for a withdrawal and account blockage and everything it started as a simple verification i literally did video conference with the team and provided every single document that you could think of but still i am waiting for a positive response

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Dear kanpeki,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’re experiencing and appreciate you bringing this to our attention. To help me fully understand the situation and assist you as quickly as possible, could you please answer a few brief questions?

• Do I understand correctly that you still have access to your casino account?
• When exactly did you request this withdrawal?
• Have you made any successful withdrawals from your account previously?
• Were your winnings accumulated while a bonus was active, or without an active bonus? If a bonus was active, please specify which one.

We will do our best to resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina