The player from India had an issue with 22bet Casino. He reported that his account had been blocked after the casino had inquired about his relationship with an unidentified name, which he couldn't identify. The player confirmed that he had passed all KYC requirements and had a balance of over 13,000 RS in his account. He often used his company's LAN wifi, which might have caused an IP conflict. The casino had accused the player of violating the rules by creating multiple accounts but failed to provide evidence to support their claim. We closed the case as 'unresolved' due to the lack of evidence from the casino and advised the player to contact the gaming authority that regulated the casino.
Igrač iz Indije je imao problem sa 22bet kazinom. On je prijavio da mu je račun blokiran nakon što se kazino raspitao o njegovoj vezi sa neidentifikovanim imenom, koje nije mogao da identifikuje. Igrač je potvrdio da je prošao sve KIC uslove i da je na računu imao stanje od preko 13.000 RS. Često je koristio LAN vifi svoje kompanije, što je moglo izazvati IP konflikt. Kazino je optužio igrača da je prekršio pravila kreiranjem više naloga, ali nije pružio dokaze koji bi podržali svoju tvrdnju. Slučaj smo zatvorili kao „nerešen“ zbog nedostatka dokaza iz kazina i savetovali smo igrača da kontaktira autoritet za igre na sreću koji je regulisao kazino.