4raBet Casino - Povlačenje igrača je odloženo za mesec dana.

I am filing this complaint against 4raBet for withholding my legitimate withdrawal of ₹16,287 INR since 24 April 2026. The casino has been constantly delaying the payment using standard stall tactics, asking for stamped bank statements without providing a valid 12-digit UTR number.

​Furthermore, upon checking their compliance, it is found that 4raBet claims to operate under Curaçao Master License 8048/JAZ (Antillephone N.V.), which was officially terminated on November 1, 2024. They are operating without a valid licensing framework and have intentionally hidden the regulator's validator logo from their website. I request Casino Guru to mediate and help me recover my trapped funds.

"I have already opened a dispute on AskGamblers (Case Ref: SUP-1389942), but the operator (4raBet) is continuously evading accountability there by using stall tactics and failing to provide a valid 12-digit UTR number. Since the operator is operating without a valid license, they are ignoring standard mediation. I am bringing this to Casino Guru because 4raBet needs to be held publicly accountable for trapping player funds."

https://www.askgamblers.com/casino-complaints/4rabet-casino-delayed-withdrawal-and-no-utr-provided

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with 4raBet Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Is your player's account accessible to you? Can you log in?
• Did you achieve your current balance with the help of a bonus?
• Have you made any previous successful withdrawals from the casino in the past? Is your player's account verified?
• Is there any evidence that the money didn't reach your bank account you are able to provide if requested?
• Could you please share with me your communication with the casino after you attempted to resolve the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Thanks for providing the updates.

Did the casino provide you with an update after their finance team investigated further?

Please let me know.

Dear Tomas,

​No, the casino has NOT provided any update, nor have they processed my legitimate funds of ₹16,287.

​Although their support team sent a generic email on Saturday claiming that their finance team is speeding up the process, it has been empty talk. They are simply stalling and refusing to process a manual refund, despite the fact that I have already provided an official bank denial letter proving their previous UTR was completely fake.

​Furthermore, the AskGamblers team has already intervened and issued a strict 96-hour ultimatum to 4raBet Casino on their portal, but the casino is still maintaining silence.

​I request you to kindly intervene officially, contact the casino management directly, and ask them to provide a valid manual bank wire receipt or clear my pending withdrawal immediately.

​Thank you,

Suryakant

Dear Suryakant,

Thank you for your cooperation and for providing all the necessary information. I truly appreciate the time and effort you’ve taken to share everything with us so far.

Your complaint will now move to the next stage of our process and be handled by your dedicated Resolver, Samuel (samuel.s@casino.guru). This is a standard step in our procedure, as the Resolver will take over communication with the casino directly and manage your case from this point onward.

No action is required from you right now. Your Resolver will reach out through this thread if any additional details are needed. You can rest assured that your case is in very capable hands.

I wish you the best of luck and hope your case will be resolved to your satisfaction soon.

Kind regards,

Tomas

Dear Suryakant,

It’s nice to e-meet you. My name is Samuel, and I’ll be assisting you with your complaint from now on.

If there are any updates or new details since your last message, please share them with me.

As part of our standard procedure, I’m also inviting a representative from 4raBet Casino to join this conversation. Their input should help us move the case forward more efficiently.

Dear 4raBet Casino,

Please provide detailed information regarding the player’s issue. In particular, we need clarification on the reasons for the delay in processing the withdrawal.

Thank you for your cooperation and a timely response.

Best regards,

Samuel

Dear Samuel, thank you for taking over my case. I want to provide a critical update regarding the current situation. It has now been over 48 days since my withdrawal was requested on April 24th, and the casino has failed to provide any real resolution.

​I have already uploaded the official denial letter from Union Bank of India, which clearly states that no such funds have entered my account. Despite this concrete proof, the casino is continuously using stalling tactics across public platforms—simply copy-pasting the exact same automated response every few days stating that 'the payment provider is investigating' just to buy more time and reset timers. They are completely refusing to provide a valid transaction receipt or an official payment trace from the sending bank. I request you to hold them accountable and ask for definitive proof, not vague excuses.

I am also attaching a screenshot of my ongoing complaint on another public forum to show how the casino keeps giving the exact same generic response without providing any actual proof.