4raBet Casino - Račun igrača je zatvoren, sredstva konfiskovana.

I am submitting a complaint against 4RABET regarding the closure of my account and the confiscation of approximately ₹4,000 in my balance.

My account had been active and verified for years without any issues. However, immediately after I submitted a withdrawal request for approximately ₹4,000, my account was blocked and my funds were withheld.

Since then, I have repeatedly contacted 4RABET support requesting a clear explanation. Instead of providing any evidence or specific reason, they have repeatedly sent generic template responses referring to Sections 5 and 13 of their Terms & Conditions.

I specifically asked them to answer the following questions:

What exact action did I take that violated their Terms & Conditions?

On what date did the alleged violation occur?

What evidence supports their accusation?

To date, they have not answered any of these questions.

Furthermore, one of their support representatives stated that they "reserve the right to reserve the reason" and that the withheld funds "cannot be withdrawn" and that support staff "do not have access to them." This indicates that my funds are being withheld without any transparent justification.

My concerns are:

No specific violation has been identified.

No evidence has been provided.

My account was blocked immediately after a withdrawal request.

Multiple support interactions resulted only in copy-paste responses.

My remaining balance of approximately ₹4,000 has been confiscated without explanation.

I respectfully request that Casino Guru investigate this matter and ask 4RABET to provide:

The exact rule allegedly violated.

The date and circumstances of the alleged violation.

Supporting evidence for their decision.

The release of my remaining funds if no legitimate violation can be demonstrated.

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Hello,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
• Did you pass the verification before you lost access to the account?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila

Thank you for your reply. I’m sorry to say I don’t have good news. If your account was blocked after placing only sports bets, it’s likely the casino detected activity that prompted that decision. Because we don’t have sufficient expertise or insight into this area of online gambling, we are unable to interpret the casino’s investigation or their explanation accurately and therefore cannot judge this case fairly. This does not mean we consider your complaint unjustified; we are simply unable to evaluate it properly. I understand how frustrating this must be for you, and I apologize that we cannot be of more help.

After reviewing the available information, we must close this complaint. I’m sorry we could not resolve this for you. Please don’t hesitate to contact us in the future if you encounter issues with this or any other casino — we will do our best to assist.