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I like to play live casino for example Grazytime.

Unfortunately, my stake was always withdrawn.

Cookies deleted, login and logout ... saturated. still does not work .

All other live casino games (Lightningt C., Megaball, Roulett ...

I could play, only not at Grazytime.

Upon request, one was commented on with me.

Support means: all Grazytime players will no longer be able to play. Although other players continue to play happily.

Please give feedback, whether it is only with me or are there also such problems? possibly technical problems .. LG

Ich spiele gern live Casino z.B. Grazytime.

Leider wurde meine Einsatz immer zurück genommen.

Cookies gelöscht, An- und Abmelden... getättig. trotzdem geht nicht.

Alle anderen Live Casino Spiele ( Lightningt C. , Megaball, Roulett...

konnte ich spielen, nur bei Grazytime nicht.

Nach Anfrage, wurde man bei mir kommentiert.

Support meint: alles Grazytime Spieler werden nicht mehr spielen können. Obwohl anderen Spielern spiel munter weiter.??

Bitte um Feedback, ob es nur bei mir oder gibst auch solche Probleme vorhanden sind?? evtl Techn. Probleme.. LG

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal. Could you please advise if you have tried to communicate this issue with the casino? Do you receive any message when you try to access the game?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Do I understand correctly that the game has been removed from the casino's offer?

How would you like to proceed with this case? Do I have your permission to close it or there’s anything else we could help you with? Thank you in advance for your reply.

Dear Bahigo boy,

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.

Hello, Petro.

until today I haven't got a proper clarification.

Still couldn't play GrazyTime live.

Comment Bahigo Team on 01.01.2021 14:50 GMT + 1

Our casino support team has announced that the game Crazy Time has unfortunately been removed from our offer due to too many technical problems. That's why you can no longer use it.

My question to Bahigo:

but why could the others play along? is it these problems only applies to me.?

Maybe the tech support team could contact me. Is it possible???

Comment Bahigo Team at 01.01.2021 15:12 GMT + 1

Our casino support team has announced that the game Crazy Time has unfortunately been removed from our offer due to too many technical problems.

That means it is no longer available for any of our customers.

But GazyTime is still being played worldwide, why not me ??

thanks

Hallo, Petro.

bis heute habe noch keine richtige Abklärung bekommen.

konnte immer noch nicht live GrazyTime Spielen.

Kommentar Bahigo Team am 01,01,2021 14:50 GMT+1

unser Casino support Team hat mitgeteilt, dass das spiel Crazy Time wegen zu vieler technischer Probleme leider aus unserem Angebot gestrichen wurde. Deswegen können Sie auch nicht mehr einsetzen.

Meine Frage an Bahigo :

aber wieso konnte die Anderen mitspieler spielen. ist es diese probleme gilt nur auf mich.?

Vielleicht könnte die Techn. support Team mit mir kontaktieren. ist es möglich???

Kommentar Bahigo Team am 01,01,2021  15:12 GMT+1

unser Casino support Team hat mitgeteilt, dass das spiel Crazy Time wegen zu vieler technischer Probleme leider aus unserem Angebot gestrichen wurde.

Das heisst es ist nicht mehr verfügbar für keinen unserer Kunden.

Aber weltweit wird weiter GazyTime gespiel, wieso ich nicht??

Danke

Hi there,

The Grazy Time live game is still played online, but only (I) cannot play.

it is not removed. something is wrong. Thanks . unfortunately it didn't help.

please close.

Hallo,

Das Grazy time live Spiel wird immer noch online gespielt, abe nur ( ich ) kann nicht spielen.

es ist nicht entfern. irgend was stimmt es nicht . Danke . es hat leider nicht geholfen.

bitte abschliessen.

Do I understand correctly that you wish this complaint to be closed?

Dear Bahigo boy,

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.