Betmaster Casino - Dobitak igrača na sportskom klađenju je odbijen.

Hi, yesterday (03.10.2020) betmaster cancel my bet on Lens- Saint Etienne after my bet won. I bet 2000 eur with 2.95 in odds. All my other bets with betmaster I have lost and they have not been canceled. I hope betmaster can pay the my one winning bet with them. 

Best regards, Hans-Petter M

Dear Hans-Petter,

Thank you very much for submitting your complaint. As you might know, our forum Casino.guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to a sports betting. I can contact the casino on your behalf and try to get some more information, but at the same time I’m forced to reject your complaint. If it is convenient for you, we can continue our communication through emails. My email address is petronela.k@casino.guru. Please let me know how you would like to proceed.

Thank you very much for your understanding.

Best regards,

Petronela

I have contacted the casino regarding your issue. As soon as I’ll receive any information, I will inform you via email.

We reject this complaint as it is sports betting related. Thank you for your understanding.