BitStarz Casino - Igračev nalog je zatvoren bez valjanog razloga.

Bitstarz freerolled me - I checked all the terms at time of playing as I always do , my country wasn’t restricted (they’ve changed them now) and they shut my account saying that I breached the terms and refunded my last deposit only - they made the mistake and have continually called me the one in breach - a mistake by them fine , when they realise just make it right but not this . I played at Oshi and Winz got on great with the VIP teams (related properties ) there and then this with these people at Bitstarz which cost the other 2 properties my business as I just couldn’t trust again. . And it’s just continually "you breached terms" which I DID NOT . Given them every opportunity to do the right thing , I’ve had 3rd parties reach out to them … nothing

BTW no bonuses in play

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with BitStarz Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Have you registered with the correct personal information filled out in your player's profile?
• Which country have you indicated in your player's profile?

Thank you very much in advance for your reply.

Best regards,

Tomas