Campeonbet Casino - Igračeva isplata je konfiskovana.

I would like to submit a formal complaint against Campeonbet regarding the unfair cancellation of my withdrawal and the total confiscation of 292.96 from my account balance. On October 22, 2026, the payments department sent me an email stating that my funds were forfeited. They cited a breach of clause 12.10 of their Terms & Conditions, accusing me of utilizing a Virtual Private Network (VPN), proxy connections, or submitting forged documentation. I strongly deny all of these accusations. I have never used any VPN, anti-detect tools, or proxy services while interacting with Campeonbet. I have always logged into my account from my regular home internet connection in Ukraine. All the verification documents I provided are completely authentic and belong entirely to me. Furthermore, I have a history of multiple successful deposits and withdrawals on this platform, and I have been an active user. I want to emphasize that while I was making transactions and losing money, the bookmaker had absolutely no issues, doubts, or suspicions regarding my IP address or account activity. The "VPN violation" was suddenly manufactured only when I managed to win and requested this withdrawal. The bookmaker has confiscated my hard-earned balance without offering any explanation or proof to support their dynamic IP/VPN claims. I have already contacted their support to appeal, but received only canned automated responses. I kindly request the CasinoGuru team to look into this matter, contact the operator, and help me recover my 292.96. I am willing to pass any additional verification checks (including a video call) or provide my internet connection logs to confirm my compliance with all the rules. Thank you for your time and assistance.

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Hello maksar,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues. I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually.

• Could you please advise if you've ever received any winnings from this gambling establishment?

Thank you in advance for your cooperation and reply.

Karla M.

Yes, I successfully withdrew 170 USDT about a month ago.

Dear maksar,

Unfortunately, we have come to a point where we are not able to move forward with this complaint. Generally, we would now try to get in touch with the casino and ask for their explanation, however, this one has 10+ cases closed as "No Reaction Policy," which clearly shows the casino is not interested in cooperating with us.

Sadly, we are forced to close your complaint as "unresolved." This will affect the casino's overall rating. I understand this isn't a satisfactory solution to your issue, however, the decrease in rating caused by unresolved complaints could change the casino's approach.

Regrettably, we have no other choice since it seems to be a common practice for Campeonbet Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our failed attempts to negotiate.

We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts resolving any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from Campeonbet Casino. I wish I could be of more help.

The casino can reopen this complaint anytime.