The player from Singapore reported unresolved withdrawal issues with Chips.gg since December 15, 2024. After attempting a test withdrawal of 250 USDT, which was denied due to a "temporarily disabled" status, he faced a lack of communication and clarity from the casino despite multiple follow-ups. He requested clarification on withdrawal conditions and a timeline for resolution. The issue was resolved by the Complaints Team, and the complaint was marked as 'resolved' in the system following the player's confirmation of resolution.
Igrač iz Singapura je prijavio nerešene probleme sa povlačenjem sa Chips.gg od 15. decembra 2024. Nakon pokušaja probnog povlačenja od 250 USDT, koje je odbijeno zbog statusa „privremeno onemogućeno“, suočio se sa nedostatkom komunikacije i jasnoće iz kazina uprkos višestrukim praćenjem. Zatražio je pojašnjenje uslova povlačenja i rok za rešavanje. Problem je rešio Tim za žalbe, a žalba je u sistemu označena kao 'rešena' nakon što je igrač potvrdio rešenje.