DrakeBet Casino - Nalog igrača je zatvoren, a dobici konfiskovani.

Drakebet casino blocked me from my account and consiphated me from my winnings, they removed me from their chat room live support wont answer

Dear misleaba,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

Have you received any emails from the casino after your account was blocked? If so, kindly forward it to me at veronika.f@casino.guru.

Have you passed the full KYC verification?

Could you please specify what types of games you played? Were they slots, live casino games, or did you bet on sports?

Have you made any successful withdrawals from this casino before?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

I didnt received any emails from the casino after my account was blocked.

I didnt do any KYC because they never asked KYC for deposit and withdraw, since they blocked me and i cant login i cant perform any KYC now.

My 1st time earnings was through affliate earning and withdrawal of 5usd was succesful

But at the 2nd time my affliate earning was 6usd and i played live casino baccarat any i profited and my balance was total 19 usd then when i try to withdraw they disabled my login and cant login and blocked me from the chatroom.

Could you send me a screenshot of the error you see when trying to log into your account?

Did you get any explanation from the casino about why your account was blocked?

Dear misleaba,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.