The player from Oklahoma experienced difficulties withdrawing money from the casino Funbet, which he initially accessed via web browser. He reported that the casino had requested a $9.99 deposit before allowing him to withdraw his winnings, leading him to question the legitimacy of the request. Despite the Complaints Team reaching out for clarification and extending the response time, he did not respond to the inquiries. As a result, the complaint was rejected due to the lack of information needed for further investigation.
Igrač iz Oklahome je imao poteškoća sa podizanjem novca iz kazina Funbet, kojem je prvobitno pristupio preko veb pretraživača. Prijavio je da je kazino tražio depozit od 9,99 dolara pre nego što mu je dozvolio da podigne svoj dobitak, što ga je navelo da dovodi u pitanje legitimnost zahteva. Uprkos tome što je Tim za žalbe zatražio pojašnjenje i produžio vreme za odgovor, on nije odgovorio na upite. Kao rezultat toga, žalba je odbijena zbog nedostatka informacija potrebnih za dalju istragu.