Gamdom Casino - Pitanje depozita igrača je i dalje nerešeno.

I been waiting for many hours my issue to be resolved but it is not resolved

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it’s a manual process that might take up to a month to resolve. In these cases, the casino usually has its hands tied. I would also strongly recommend against depositing any more funds until the issue is resolved.

If the money got lost during the transaction, it will take some time before it’ll be credited to your casino account.

I’m sorry we couldn’t be of much help now. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Tomas

I know it's very small amount but still same thing would had happened for any transaction so I decided to write 2u

Thank you casino guru, I think you may close this case because I have asked for charge back from my bank and there representative has said it will resolved within 2/4 days.

I think bank will be able to help sooner

We’ve rejected this complaint as per the player’s explicit request. We are sorry we could not be of more help on this occasion. Please do not hesitate to contact us in the future if you run into issues with this or any other casino. We are here to help.