The player from Belgium faced issues withdrawing her winnings of 100 USD after a no deposit bonus at Immerion Casino. Despite providing evidence and attempting to resolve the matter over several months, she continued to receive generic responses and had yet to receive her funds. She expressed frustration over the handling of her case and the requirement to create a crypto wallet. The issue was resolved when the casino sent the money, likely prompted by the complaint to the Complaints Team.
Igračica iz Belgije se suočila sa problemima da podigne svoj dobitak od 100 USD nakon bonusa bez depozita u Immerion kazinu. Uprkos pružanju dokaza i pokušaju da reši problem tokom nekoliko meseci, nastavila je da dobija opšte odgovore i tek treba da dobije svoja sredstva. Ona je izrazila frustraciju zbog rukovanja njenim slučajem i zahteva da se napravi kripto novčanik. Problem je rešen kada je kazino poslao novac, verovatno zbog žalbe Timu za žalbe.