Joker's Ace Casino - Povlačenje igrača je odloženo.

Joker Ace 

Joker Ace LTD 

license Master License 34389464EU Curaçao 

Problem , delayed withdrawal 35 business days

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Dear Donatas525,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so that I can fully understand the situation.

• Have you made any successful withdrawals before?
• Could you please confirm that you have passed the KYC verification?
• What types of games did you play to accumulate your winnings?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Veronika