Zdravo Natalija,
Možete li mi, molim vas, reći na koje ste se igre fokusirali - slotove, kazino uživo, sportsko klađenje itd.? - Ja sam se kladio samo na sport.
Da li ste prošli verifikaciju pre nego što ste izgubili pristup nalogu? - Ne, ni mene nikada nisu pitali.
Da li ste akumulirali svoje dobitke sa ili bez aktivnog bonusa? - Nikada nisam uzeo nikakav bonus.
Koji su konkretni razlozi navedeni za zatvaranje vašeg naloga? Priložiću celu e-poštu:
Zdravo!
Pišem vam u vezi sa zatvaranjem vašeg naloga. Nažalost, moramo da obustavimo saradnju sa vama zbog kršenja naših Uslova korišćenja i sledećih pravila:
Džastbit ima strogu politiku protiv prevara. Ako SkyGrow Group Limitada ima osnovane osnove da veruje da je Korisnik učestvovao u ili je bio povezan sa bilo kojim oblikom prevarne aktivnosti (na osnovu praksi za sprečavanje prevara, varanja i otkrivanje dosluha koje koristi SkyGrow Group Limitada, kao i njeni partneri za igre na sreću i drugi dobavljači, a koje se uobičajeno koriste u industriji kockanja i igara na sreću), uključujući, ali ne ograničavajući se na:
učešće u bilo kojoj vrsti dosluha sa drugim Korisnicima;
razvoj strategija usmerenih na dobijanje nepravednih dobitaka;
prevarne radnje protiv kompanije SkyGrow Group Limitada ili njenih (partnera ili) dobavljača usluga plaćanja;
korišćenje nepravednih spoljnih faktora ili uticaja (opšte poznato kao varanje);
U slučaju otkrivanja jedne ili više takvih radnji od strane Korisnika ili drugih sličnih radnji, Justbit zadržava pravo da otkaže korisnički nalog i obustavi sve isplate Korisniku. Ova odluka je po sopstvenom nahođenju Justbit-a i Korisnik neće biti obavešten niti obavešten o razlozima takvih radnji. Justbit takođe zadržava pravo da obavesti regulatorna tela nadležnosti Korisnika o takvim prevarnim radnjama koje je izvršio Korisnik.
Ovo su mi rekli^, što je jednostavno izmišljena glupost, ne uspevaju dalje da razgovaraju sa mnom i daju informacije ili dokaze, što mi je žao. U ovom slučaju sam odjavljen skoro trenutno nakon što sam pitao ćaskanje uživo koliko obično traje isplata, a zatim, kada sam pokušao ponovo da se prijavim, nije mi to dozvolilo. Onda sam pitao ćaskanje i rečeno mi je da kontaktiram podršku gde sam dobio gore navedenu e-poštu. Nadam se da možemo zajedno da ovo prodamo. -R Takođe vredi napomenuti da sam ranije ovde isplaćivao novac bez problema, a onda sam odjednom, kada sam osvojio više novca, „prekršio uslove korišćenja usluge lol".
Hi Natalia,
Could you please advise which games you focused on - slots, live casino, sports betting, etc.? - I was betting on Sports only.
Did you pass the verification before you lost access to the account? - No, I was never asked too.
Did you accumulate your winnings with or without an active bonus? -I never took any bonus.
What specific reasons were given for your account closure? I will attach the entire email:
Hello!
I’m writing you regarding your account closure. Alas, we have to suspend our cooperation with you due to a violation of our Terms of use and following rules:
Justbit has a strict anti-fraud policy. If SkyGrow Group Limitada has reasonable grounds to believe that the User has participated in or has been connected with any form of fraudulent activity (on the basis of anti-fraud, anti-cheating, and collusion detection practices used by SkyGrow Group Limitada as well as its gaming partners and other suppliers which are commonly used in the gambling and gaming industry) including, but not limited to:
participating in any type of collusion with other Users;
development of strategies aimed at obtaining unfair winnings;
fraudulent actions against SkyGrow Group Limitada or its (partners or) payment providers;
using unfair external factors or influences (commonly known as cheating);
In case of reveal one or several such actions on the part of the User or other similar actions, Justbit reserves the right to cancel the user account and suspend all payouts to the User. This decision is at sole discretion of Justbit and the User will not be notified or informed of the reasons of such actions. Justbit also reserves the right to inform the regulatory bodies of the User’s jurisdiction of such fraudulent actions performed by the User.
This is what they said to me^, which is just made up nonsense, they fail to talk to me further and provide and information or proof which is sad to me, on this instance I was logged out almost instantly after asking the live chat how long withdraws take normally, then upon trying to log back in it did not allow me too, then I asked chat and was told to contact support where I received the email above. Hopefully we can work together to sold this. -R Its also worth noting that I had withdrawn before here with no issue and then suddenly once I won more money I "broke terms of service lol".
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