King's Chip Casino - Povlačenje igrača je odloženo i nerešeno.

They told me wait 21 days so I did that was yesterday so today been 22 days and still haven’t had update or email there saying same thing over and over I have screen shoots and my patients is running very low know very and end chat all time and telling me to keep wating to be honest it seem like am not getting my 909 I won and the reviews are really bad

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Dear Taylor1996,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we’ve received many complaints about delayed withdrawals from this specific gambling establishment. Despite numerous cases submitted, the casino has decided to adopt a No Reaction Policy approach in response to all our attempts to negotiate any issues.

I can only imagine how frustrating it must be to wait for your money without any feedback on when you’ll receive it, and I genuinely hope that your winnings will be sent to you eventually.

Could you please forward a screenshot of your withdrawal request to petra.h@casino.guru?

Thank you in advance for your cooperation and reply.

Best regards

Petra

Am just not happy I been wait for that. Money for 23 days know and don’t know how much more respectful and polite I can stay with them and there not helping just getting same Ansew over and over again

Dear Taylor1996,

I sincerely apologize for the inconvenience, but we have unfortunately reached a stage where we are unable to proceed with this complaint. Generally, we would now try to get in touch with the casino and ask for their explanation. However, this casino has 10+ cases closed as "No Reaction Policy," which clearly shows that it is not interested in cooperating with us.

Sadly, we are forced to close your complaint as "unresolved." This will affect the overall rating of the casino. I understand that this isn't a satisfactory solution to your issue. However, the decrease in rating caused by unresolved complaints could change the casino’s approach.

Regrettably, we have no other choice since it seems to be a common practice for King's Chip Casino to completely ignore our attempts to mediate any kind of issue. Please check all our failed attempts to negotiate.

We have sent numerous emails and tried to communicate with live chat representatives, as well as with affiliate team members. Unfortunately, all efforts to resolve any issues have died as the complaints grew in numbers. We strictly recommend staying away from King's Chip Casino. I wish I could be of more help.

The casino can reopen this complaint anytime.